Club Wyndham Palm-Aire

Everything was nice to get a away for my family celebration for ur boys birthday just an a hour to get there from we’re we leave.expect I did see on the appt is was tame shere we attempt to for an 90 minute for sales to bay a time shere wich I wasn’t happy a bout it my time was very limited to go back home but I will cheque nex time when I am booking.

My family and I always do staycations here. It’s full of activities for the family and the staff is so kind and accommodating. The only thing that wasn’t noted during booking is that it didn’t mention the hold they will put on your card for $250 and having to pay for parking each night. Our room was beautiful! No complaints. We will be returning soon.

We had a good time at Wyndham resort. Staff always busy to help with lack of communication, but at times helpful. Pool was good just a lot leaves from rain and stuff. But my family and I had good time and enjoyed as much as possible.

Travelers need to be aware that the listing does not show all the possible options for booking. I booked based on the pictures, and I was housed in a two story building off the property, in an apartment that smelled of cheap cleaner and had a cavernous look and feel. I am not tall, but I could easily touch the ceiling in the hallway. One of the bathrooms was not clean, as there was hair on the shower walls. The carpet looked dirty and overused. The kitchen cabinets were dingy and scratched. The second bedroom had a door with access to the outside. There was a visible gap at the door through which bugs and heat could easily get through. The entry door was wobbly. The whole area did not feel safe. The pool outside was outdated and the cleanliness was questionable. Be aware that the hotel allows loud parties. Next door there was a birthday party with about 50 people, screaming children, blasting loud music (look up Sexy Red lyrics), overflowing pool, slammed doors, and adults yelling. When we complained to the hotel, the security guard came said "your next door neighbors are complaining about the noise." The response was "don't care, come to the party later", to which the security guard said "thanks, I will." We felt unsafe and checked out that day. After several attempts we eventually got our money back. I basically spent my first day of vacation looking for lodging on a holiday weekend.

We love this place kids had a blast

This is a great property for a family vacation. It’s very residential, so not many dining options in the area. No bars within walking distance except the bar on premises. Going out is a 10-15 drive minimum.

Easy quick and smooth check in. Front desk mentioned to us about parking fee being waived and other bonus if we attended 40 minute presentation, since we would mostly be out with our family who live nearby we could not commit. No pressure from ANYONE, I was quite pleased as reviews said otherwise and I’ve read some horror stories. We decided to stay one more night but unfortunately no availability through Expedia although we were informed by staff that there was availability and we could stay in same condo but reservations could not be made by them. Expedia agents were quite helpful but sadly could not fulfill our request 😔 stayed at a holiday express closer to our family for the extra night. Loungers around pool could use replacing. Would definitely stay here again and recommend to others

Staff was great, kids loved the pool.

The stay was amazing my room was a dream !!! My kids had room it was like a luxurious apartment

When we got to the hotel late at night with our young kids, they placed us across the street out of the gated area because they overbooked the hotel. They then made us leave our rooms and said our original room we booked/paid for would be available that day. They then said we needed to back across the street to the rooms they just made us leave! Our room we booked was never available to us. They also did not have a lot of food/beverages available. They did not have in stock what was on the menu. They did give us $150 credit card for the inconvenience.