Embassy Suites Newark - Wilmington/South

Very cleanly and very friendly staff. The pool could have been cleaner but, it was a fun time for the family. Beds were pretty comfortable.

It has changed so much and not in a good way! The staff was great HOWEVER the pool was hard to enjoy! The walls were rusted and the caution tape around the jacuzzi made us cut the pool real short real quick! There was food and trash on the stairs like there was a food fight and the amount of kids running around unattended was unnerving! Not to mention music blasting until 2 am

Lighting in suite was insufficient. Furniture too high for a short person use top surface. Many children running around in halls yelling and fighting without supervision until very late at night. Good selection for breakfast. Staff at breakfast was excellent.

Did not quiet down at night. Lots of kids running the halls with no parents around.

The hotel is nice and very roomy! However, you can tell the facilities are on the older side with a lot of wear and tear. Pros: Nice and roomy with a good price. The area is pretty quiet, and overall it’s pretty comfy. Cons: Old appliances (they could really change some of the toilet seats). The room did not seem super clean when we walked in. Small amount of dirt on the floor, and the bathroom smells a little weird. Also supplies like shampoo and conditioner were running very low in the bathroom, so it was not enough for 2 people. Swimming pool was nice, but a lot of foot traffic from the pool to the elevators, which made the front of elevator very wet, sort of unsafe especially for older people. Maybe place a carpet there to absorb some water? Overall, it’s a nice and pretty hotel for events and family vacation. The swimming pool got a lot likes from the kids.

My main disappointment was the pool. We have a 7 year old autistic child. He was only willing to take the trip because there was one. I called before going to verify it was open and was told it would be. When checking in we were told it was down for maintenance. on the following day we were told it was closed because some children had dumped shampoo in the pool. When we were checking out I heard someone from the front desk ask the maintenance person when it would be open and he laughed and said, "never." The body wash and conditioner dispensers were empty. There were not any bath mats. We reserved the room for 3 people but there were not any extra pillows for the fold out couch.

Super late check in time, one working extremely dirty and slow. Unsupervised kids running and screaming in the hallways. Poor sound proofing. Room cannot be aired out from the very concentrated and smelly cleanning solution fumes.

The room I paid for wasn’t available and I had to somehow put my 4 kids in 1 bed. Nothing in the hotel worked so we couldn’t even buy food to eat!

Rooms are run down. Friday night we were kept up till 2am with a wild bunch of young people. Saturday we were interrupted by the hotel managed pounding on our door asking if we were smoking?!?! We do not smoke anything!! Floor in hallways constantly wet from kids running through hallways with soaking wet suits. Elevators were covered with food throughout the stay very dissapointed in my choice but it was necessary as house roof leaked and was not safe. Nonetheless to say I will not return to this place

Great place to stay when visiting family in the area. Nice breakfast buffet front desk and breakfast staff extremely nice. Rooms were comfortable