Aloft Mountain View

Booked this stay for a soccer tournament in the area. Chose Aloft MV based on advertised bed sizes, vinyl/laminate flooring rather than carpet, swimming pool availability, proximity to field locations, and price point comparable to similar class of hotels in the region. Customer service was first rate. Chris in the evening at check in and Kenny in the morning at check out covered all of our questions and needs quickly and efficiently. They were both very friendly and clearly understand the value of excellent customer service. This isn’t always a given in the hospitality industry these days so kudos to general management on your front end team. Our room was clean and spacious. Credit to the housekeeping staff. Bathroom and shower decor was certainly a plus. These are the primary reasons I would return to this location and definitely recommend others stay here. This was a very family friendly establishment with the swimming pool, pool table, and board games in the lobby area. A bar open late for the adults with multiple well designed and aesthetically pleasing seating areas. Intelligent layout with an area near the pool outside for close proximity to your children, and a separate outdoor seating area away from the pool for those seeking a respite from the raucous excitement of youth. The fitness room on the first floor with an exterior door direct to pool access is an underrated placement detail. Always a fan of well thought out spaces and flows in a minimally sized footprint.

Awesome stay. Enitre Front desk were AWESOME!. Very polite and curtious. Lobby was GREAT! A lot of things to keep whole family entertained. Pool, pool table & lots of games!

Staff was amazingly friendly and helpful. Andy from the front desk was very courteous and understanding with my request. I love this hotel. Very clean, plenty of amenities and activities for families and adults. Didn’t expect to have this one of a kind experience from our staycation this weekend.

Nice place to stay with family.

We were in the area for a family event and this was a perfect spot. Multiple generations hung out in the lounge and pool areas. Staff was incredibly friendly and helpful. Honestly best customer service I’ve had in a long time.

The beds are great! Nice room, smaller than I thought from the pictures, but just fine. We had a dog with us, and the pet fee is less expensive here than other hotels. There's a nice park (Sylvan Park) within walking distance, good for dogs and children.