Hilton San Francisco Union Square

About the hotel

Along with 2 restaurants, this smoke-free hotel has an outdoor pool and 3 bars/lounges. WiFi in public areas is free. Additionally, a 24-hour health club, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

In the entertainment district, Hilton San Francisco Union Square is in Union Square, a neighborhood in San Francisco with good shopping. Westfield San Francisco Centre and Pier 39 are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Alcatraz Island and Golden Gate Park. Looking to enjoy an event or a game while in town? See what's going on at Oracle Park, or consider a night out at SF Masonic Auditorium. Guests appreciate the hotel's convenience to public transportation: Powell St & O'Farrell St Stop is just steps away and Powell St & Geary Blvd Stop is 4 minutes by foot.

Popular amenities

Family friendly

Free cribs/infant beds

Laundry facilities

Outdoor pool

Pool gate

Refrigerator

Rollaway/extra beds (surcharge)

Snack bar/deli

Wifi

Available in all rooms: wifi (usd 12.95 per night), wired internet (surcharge)

Available in some public areas: free wifi

Food and drink

2 restaurants and 1 coffee shop/cafe

3 bars/lounges

Coffee/tea in common area(s)

Full breakfast available for a fee daily 6 am–10 am: usd 48.66 for adults and usd 18.72 for children

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Porter/bellhop

Tour/ticket assistance

Wedding services

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Lever door handles

Phone accessibility kit

Roll-in shower (select rooms)

Stair-free path to entrance

Vibrating pillow alarm

Visual fire alarm

Well-lit path to entrance

Wheelchair-accessible business center

Wheelchair-accessible concierge desk

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Things to do

24-hour health club

Access to nearby health club

Outdoor pool

Conveniences

Atm/banking services

Ballroom

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

Show less...

Nearest Airports

Metropolitan Oakland International Airport

18 km from this hotel

San Francisco International Airport

19 km from this hotel

Norman Y. Mineta San Jose International Airport

63 km from this hotel

Reviews that mention...

All reviews (12)clean (3)evening entertainment (2)parking (2)pool (1)staff (1)

Family Reviews

for Hilton San Francisco Union Square

4 out of 5 stars

12 reviews

Review data

5 star reviews

50%

4 star reviews

8%

3 star reviews

42%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Hilton San Francisco Union Square

Showing 1 - 10 of 12 reviews

Latest reviews (12)

A

Annalicia

4 Jul 2024 - 6 Jul 2024

reviewed on hcom

5 out of 5 stars

Our family trip was amazing. The kids enjoyed sight seeing San Francisco.

E

Enrique

26 Dec 2023 - 29 Dec 2023

reviewed on hcom

5 out of 5 stars

Great place to stay with the family. Great spot near lots of amenities. Beautiful view at the rooftop bar!

L

Lydia

21 Oct 2023 - 22 Oct 2023

reviewed on hcom

5 out of 5 stars

I love staying here. The hotel is so moderate and safe, there is a convenient parking garage directly across the street for a great price and yummy places to eat as well as high end shopping within walking distance. My family loves staying here, and if you can upgrade your room with a balcony or sky rise view it is worth it!! Beautiful views of the city and bay! Thank you Hilton for another great stay!

G

Gareth

17 Aug 2023 - 21 Aug 2023

reviewed on hcom

3 out of 5 stars

On paper this looks like a good hotel, and the Hilton name usually comes with a standard level of quality but this is well below par. Not only is it situated in the roughest neighbourhood with homeless people everywhere, evidence of drug use, and human excrement on the sidewalk. But maintenance levels are poor, decor is tired and the breakfast offering overpriced with no choices, especially for allergies. We were charged $45 per person, even the kids, two of which only had toast. Some pluses are the pool and gym. It’s not somewhere I’d recommend, especially for a family city break.

A

Armando

21 Jul 2023 - 23 Jul 2023

reviewed on hcom

5 out of 5 stars

The 2 day stay was very pleasant with my family...and the bartender David in the main lobby entrance was amazing....so friendly.. As well as the others 😁...that itself would make me come back.... thank you Hilton of San Francisco 👍

A

Albert

3 May 2023 - 7 May 2023

reviewed on orbitz

3 out of 5 stars

The property was fine but the area was horrific. Homeless and crime, felt unsafe. We were originally given a room with a view of a tent city. When we complained the said if we don’t like then it is a min of $50/night to upgrade. Kinda felt like we had no choice as it was our anniversary and 1st time in 8 years getting away without kids. Kinda disappointing from a Hilton property and being an Honors member for so long

J

Julia

Invalid Date - 8 Jan 2023

reviewed on orbitz

5 out of 5 stars

Jayshree assisted me at the front desk and she was kind and helpful. I appreciated her giving me choices on a room and remembering my family when we checked out.

P

Patricia

4 Sept 2022 - 5 Sept 2022

reviewed on hcom

3 out of 5 stars

I chose to stay at the Hilton because I was taking my 9 year old to see Harry Potter and The Cursed Child at The Curran. The Hilton was perfect proximity to walk a young child to after a theatre show at 11PM. The hotel was SOOOO busy though, there were literally hundreds of people in the lobby when we checked in and came back after the show. It was so loud in there, my daughter and I could hardly hear each other. The next morning, I suppose the hotel was overwhelmed so room service never even picked up when I called 5 or 6 times to try to order. I was very disappointed.

S

Sarah

3 Sept 2022 - 5 Sept 2022

reviewed on hcom

4 out of 5 stars

We stayed in a junior suite and while the room itself was nice and roomy, the bathroom was the worst we've seen in a long time. It was very small, lacked counter space and the shower head wasn't great. The room overall lacked good lighting.

A

Alison

3 Aug 2022 - 5 Aug 2022

reviewed on orbitz

3 out of 5 stars

I would not stay here again. For a downtown hotel, the experience was disappointing. The area is sketchy, and I would not stay here with a young family. The room was very basic, while it was clean, I was disappointed with the bathroom. There is no fan, so as soon as you shower your bathroom fills with steam and takes 30 minutes to clear. When I called the desk about the fan, I was told there is a slight draw…I expected more from Hilton.