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Courtyard Roseville Galleria Mall/Creekside Ridge Drive

3 star hotel
Connecting rooms
8.8/10 Excellent
(1005 verified Hotels.com guest reviews)
See verified family reviews (6)

generated by AI based on family reviews

Overview

Courtyard Roseville Galleria Mall/Creekside Ridge Drive is a lovely hotel with spacious rooms and a welcoming atmosphere. Families appreciate the comfortable accommodations and the hotel's convenient location, which is within walking distance of various restaurants. Some families have noted the hotel's willingness to upgrade rooms to accommodate families with young children. While some past guests have reported negative experiences with customer service and room discrepancies, many have had positive stays.

Guest highlights

The spacious and comfortable rooms
The hotel's convenient location near restaurants
The friendly and helpful staff
Upgrades offered to accommodate families with young children

About the hotel

A restaurant, a fitness center, and a bar/lounge are available at this hotel. A casino shuttle is free. Other amenities include a 24-hour business center, a coffee shop/cafe, and self parking.

Nearby attractions

Located in Roseville, Courtyard Roseville Galleria Mall/Creekside Ridge Drive is connected to a shopping center. Folsom Powerhouse and Historic Folsom are local landmarks, and some of the area's activities can be experienced at Diamond Oaks Golf Club and Sunset Whitney Golf Course. Golfland Sunsplash and Placer County Fairgrounds are also worth visiting. Spend some time exploring the area's activities, including golfing.

Popular amenities

Family friendly

Free rollaway/extra beds
Laundry facilities
Microwave
Refrigerator

Wifi

Available in some public areas: internet access

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Coffee/tea in common area(s)
Cooked-to-order breakfast available for a fee daily: usd 4.95-11.95 for adults and usd 4.95-11.95 for children

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Grab bar near toilet
Height-adjustable showerhead
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility
Lever door handles
Low-height door lock
Low-height electrical outlets in bathroom
Low-height view port in door
Roll-in shower (select rooms)
Visual fire alarm
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Things to do

Fitness center

Outdoor

Terrace

Conveniences

Elevator
Free newspapers in lobby
Front-desk safe

More

Designated smoking areas

Nearest Airport

Airplane
Sacramento International Airport
30 km from this hotel
map

Reviews that mention...

Family Reviews

for Courtyard Roseville Galleria Mall/Creekside Ridge Drive
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

6 reviews

Review data

5 star reviews

67%

4 star reviews

0%

3 star reviews

0%

2 star reviews

17%

1 star reviews

17%

We have selected a sample of reviews which reflect what families have said about Courtyard Roseville Galleria Mall/Creekside Ridge Drive

Latest reviews (6)

O

Olivia

6 Jan 2024 - 7 Jan 2024
reviewed on hcom

2 out of 5 stars

I booked a 1 bedroom suite with a king bed and full pull out sleeper couch because my husband and I were traveling with our 3 kids. They gave us a standard room with a king and a twin size pull out. When I called the front desk to inform them of the error they said that I was wrong and that on their end it said king room with a pull out on a high floor? The room was not big enough for us and we were really uncomfortable, but we stuck it out because it seemed like we had no choice.
K

Krystle

1 Dec 2023 - 4 Dec 2023
reviewed on hcom

1 out of 5 stars

I have traveled around the world and have NEVER had such a terrible experience at a hotel. The hotel is pretty and clean, but there is nothing else I can say about our stay that is positive. First and foremost, the manager - Vanessa Philips - has THE WORST customer service I have ever witnessed. We were attending a cheer competition and this hotel was close to the event center. Many parents from many different teams were taking advantage of the amenities provided in the cost we paid to stay at the hotel and were hanging out and chatting in the lobby. Other than some kids running around and some noise because there were 10 different conversations occurring, nothing bad had occurred. All of the sudden one of our moms was walking up to her room and her CHILD told her that they called the cops and we needed to leave. This seemed outrageous because nothing had occurred. I approached the front desk to find out what was going on and she said "that's above my head - my manager did that". I asked where her manager was and she pointed me in that direction. I approached the manager (who refused to give us her name at the time) and asked what was going on. She told me we had received many warnings and she called the copy because we were not listening to them. I informed her that no one had said anything to us and without hesitation, she shoved her finger in my face and shouted "no one warned you? YOU ARE A LIAR!" I was blown away. There isn't anymore space to continue,but corporate knows
R

Richard

8 Sept 2023 - 9 Sept 2023
reviewed on hcom

5 out of 5 stars

My family enjoyed the stay. The rooms were comfortable and roomie. The hotel looked great.
M

Marcia

17 Jun 2023 - 18 Jun 2023
reviewed on hcom

5 out of 5 stars

Warm greeting all around. Upgraded because they saw we had a baby and that we may need a bigger space. The room was very clean and smelled clean and fresh. We will stay here again!!!
R

Rachel

8 Oct 2022 - 9 Oct 2022
reviewed on travelocity

5 out of 5 stars

Great hotel for kids sports event. Walking distance to good selection of restaurants.
J

Janice

4 Jun 2022 - 5 Jun 2022
reviewed on hcom

5 out of 5 stars

I stayed only one night but the hotel is beautiful. There were families and lots of kids but it was still quiet. All my needs were met. The staff was very friendly and helpful.
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