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Best Western Plus Brookside Inn

2 1/2 star hotel
Connecting rooms
8.2/10 Very Good
(996 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

Based on guest feedback, the Best Western Plus Brookside Inn offers a comfortable stay with pleasing rooms and a delicious breakfast. While some guests have noted noise issues and thin walls, others have praised the friendly and accommodating staff. It's worth noting that some reviews suggest this hotel may be better suited for business travel than family getaways.

Guest highlights

The rooms are pretty and comfortable.
The breakfast is delicious.
The staff are accommodating and friendly.

About the hotel

Along with an outdoor pool, this hotel has a restaurant and a fitness center. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Additionally, a bar/lounge, a sauna, and a 24-hour business center are onsite.

Nearby attractions

Best Western Plus Brookside Inn is located in Milpitas. The area's natural beauty can be seen at Baylands Park and Alum Rock Park, while Intel Museum and San Jose Museum of Art are cultural highlights. LEGOLAND® Discovery Center and California's Great America are also worth visiting.

Popular amenities

Family friendly

Laundry facilities
Microwave
Outdoor pool
Refrigerator
Rollaway/extra beds (surcharge)

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Free buffet breakfast available daily
Free daily reception

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Laundry facilities
Multilingual staff
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Braille signage
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Pool access ramp on site
Pool hoist on site
Roll-in shower (select rooms)
Stair-free path to entrance
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking

Things to do

Fitness center
Outdoor pool
Sauna
Steam room

Outdoor

Terrace

Conveniences

Elevator

More

Designated smoking areas
Tv in lobby

Nearest Airports

Airplane
Norman Y. Mineta San Jose International Airport
7 km from this hotel
Metropolitan Oakland International Airport
42 km from this hotel
San Francisco International Airport
46 km from this hotel
map

Reviews that mention...

Family Reviews

for Best Western Plus Brookside Inn
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

5 reviews

Review data

5 star reviews

40%

4 star reviews

40%

3 star reviews

20%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Best Western Plus Brookside Inn

Latest reviews (5)

J

Juliana

4 May 2024 - 6 May 2024
reviewed on hcom

3 out of 5 stars

This our 3rd time staying at the hotel. It wasn’t quiet there were a bunch of kids jumping and screaming. It was from the morning to 11 pm at night. Walls are very thin. Plus the lady where the food was so rude. Watching everyone just staring. So uncomfortable.
J

Jerome

22 Mar 2024 - 25 Mar 2024
reviewed on expedia

4 out of 5 stars

Please place is good for business travel but not for family travel
S

Stuart

2 Mar 2024 - 3 Mar 2024
reviewed on hcom

5 out of 5 stars

My wife and daughter and friend stayed for a baby shower in San Jose. My wife said it was nice and the rooms were pretty and the breakfast was good.
D

Donald

29 Aug 2022 - 31 Aug 2022
reviewed on hcom

5 out of 5 stars

It is always a pleasure to stay here. The staff are more like family. They are ready and willing to help at any time
T

Terri

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

I wasn't sure what to expect when I made reservations but I was pleasantly surprised. The staff was accommodating, rooms and beds were very comfortable, and the breakfast was delicious! My family and I will be back
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