Holiday Inn Express & Suites Hot Springs, an IHG Hotel

About the hotel

This smoke-free hotel features an indoor pool, a 24-hour fitness center, and a snack bar/deli. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a 24-hour business center, a business center, and a meeting room.

Nearby attractions

Holiday Inn Express & Suites Hot Springs, an IHG Hotel is located in Hot Springs. Bathhouse Row and Hot Springs Mountain Tower are notable landmarks, and the area's natural beauty can be seen at Hot Springs National Park and Ouachita National Forest. Don't miss out on a visit to Garvan Woodland Gardens.

Popular amenities

Family friendly

Indoor pool

Laundry facilities

Microwave

Refrigerator

Snack bar/deli

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi and wired internet

Food and drink

Free buffet breakfast available daily 6:30 am–9:30 am

Guest services

24-hour front desk

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Turndown service

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility

Roll-in shower (select rooms)

Visual fire alarm

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible parking

Wheelchair-accessible path of travel

Wheelchair-accessible path to elevator

Wheelchair-accessible pool

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-width doorways

Things to do

24-hour fitness center

Golfing

Indoor pool

Shopping

Outdoor

Picnic area

Terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Show less...

Nearest Airport

Adams Field

83 km from this hotel

Reviews that mention...

All reviews (16)clean (6)pool (7)staff (6)evening entertainment (1)location (2)

Family Reviews

for Holiday Inn Express & Suites Hot Springs, an IHG Hotel

4.5 out of 5 stars

16 reviews

Review data

5 star reviews

62%

4 star reviews

31%

3 star reviews

0%

2 star reviews

0%

1 star reviews

6%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express & Suites Hot Springs, an IHG Hotel

Showing 1 - 10 of 16 reviews

Latest reviews (16)

S

Stacy

22 Mar 2024 - 24 Mar 2024

reviewed on expedia

5 out of 5 stars

Easy to get to, enough room for family

S

Shawn

9 Mar 2024 - 10 Mar 2024

reviewed on expedia

1 out of 5 stars

The long haired man at the desk was terrible. He lectured me multiple times on booking with Expedia. He claimed they could only use 4 certain rooms for Expedia customers and they were dirty at 7:30 pm so we waited over an hour. He is running this hotel in the ground with his behavior. The entire lobby was full at 8pm with families waiting on their rooms to be cleaned. Thankfully the housekeepers were kind and did a great job. The pool was made to look way better in photos it was pretty run down. Breakfast was cold. I hate writing poor reviews but with this experience and $250 for a room it is necessary.

k

kandice

18 Aug 2023 - 19 Aug 2023

reviewed on expedia

5 out of 5 stars

We stayed at this resort with children. We visited magic springs and Crystal falls. Very clean. Very soft and comfortable beds. Had an amazing time. Close to many restaurants and shopping places.

N

Nancy

5 Oct 2023 - 6 Oct 2023

reviewed on hcom

4 out of 5 stars

I requested on my reservation that we get no feather pilliows because my family is allergic. When we got to the room to go to bed around 9pm, we noticed we had feather pillows. I called front desk she said sorry and she’d bring me some non feather pillows. I stayed up till 11 she never brought us new pillows. We pulled all the feather pillows at the door and slept on small pillows we brought. Unacceptable in my opinion since they knew we were allergic!! Now I’m sick, nothing life threatening but lots of sneezing and congestion!!

B

Brett

27 Jul 2023 - 29 Jul 2023

reviewed on hcom

5 out of 5 stars

As a family of five, I needed space and this hotel provides exactly that and more. The hotel has great staff and is very friendly. The hotel is located in a great area with shopping, restaurants, and a Wal-Mart across the street.

A

Annett

7 Jul 2023 - 9 Jul 2023

reviewed on expedia

4 out of 5 stars

On the first night the neighbors (adults & kids) were loud until after midnight. The second night was much better.

C

Carlton

5 Jul 2023 - 8 Jul 2023

reviewed on expedia

5 out of 5 stars

How they treated us the first day we checked into the hotel and my family enjoy morning breakfast.

a

april

23 Mar 2023 - 24 Mar 2023

reviewed on travelocity

4 out of 5 stars

There was a slight hiccup at check-in and I had to wait for a room to be cleaned. The concierge was very apologetic and gave us a key to the pool while we waited so my 7 year old and 11 year old could go ahead and swim while we waited. My only complaint is that there were no towels in the pool area so my little ones had to walk through the hotel wet. We will definitely stay again because the rooms and accommodations were 5 star for sure.

R

Roxanne

Invalid Date - Invalid Date

reviewed on travelocity

5 out of 5 stars

We stayed here for 3 nights with two young kids. Felt very safe, room was comfortable and clean. They gave us fresh towels every day and took out the garbage which we really appreciated! We liked the breakfast and they had lots of options. Pool (indoor) was not heated and had high levels of chlorine but the kids still swam and had fun. We would stay here again if we come to Hot Springs! Thank you to the staff for keeping the hotel nice and clean!

A

Ana

22 Mar 2023 - 23 Mar 2023

reviewed on travelocity

5 out of 5 stars

Everything was beyond great, customer service was super friendly, the room was clean & the place in general was excellent. The hot breakfast was great more options not just your plain stuff like the other places. The location was perfect close to restaurants & fun activities close by too. The pool water was very cold for being an indoor but my kids enjoyed it. Overall an awesome place to stay. Definitely a 5 star hotel.