Prescott Resort

I love the size, cleanliness, view, balcony and friendly staff!! I am telling my friends and family about this property! I am going back.

Was looking for nice hotel, booked because of the “cleanliness, pool” and staying with two kids wanted to stay in better place. Don’t do it . Place was dirty, pool filthy water we were even scared to touch it. We seen couple families complained about it nothing got done. Room looked like it was not even cleaned. we had trouble with our keys to lock doors. It was not even locked when we got there. For sure not staying here anymore. Would not recommend.

The prices were higher and resort fee applied Wasn’t expecting it and the quality of the room wasn’t good the carpet was loose and bumpy and old mattress wasn’t comfortable. Lots of kids running in the hallway making noise

At 1st glance everything looked good but the longer we stayed the worse it was. 1st we noticed a small stain on the bed cover, then some weird build-up around the sink faucets. But the worst part was when we opened up the hid-a-bed and found a blood stain......nothing huge, but still really gross. When we found that my wife called the desk and was offered a replacement matress but we declined. While the pool was nice and warm, it was very cloudy. We also noticed there was always kids and young adults in the pool even though the resort seemed dead. That's when we found out that the resort sells something like a day pass to people to use the pool without staying at the resort. So don't expect a moment of peace while by the pool. While everything seemed nice on the surface I doubt we will be back.

Friday kids were running in the halls late at night. Called security but the noise kept up.

Nice hotel with a great view, the rooms are super nice and comfort. For sure we'll come back with are kids

During our anticipated child-free getaway @ Prescott Resort, located conveniently near Whiskey Row, we encountered a series of profound disappointments. Our room, which should have been a sanctuary of rest, was marred by a loud fan & a broken safe held together with tape. Despite reaching out for assistance, the staff's indifference, particularly Steve, was disheartening. The fire pit, one of our selected amenities, remained cold & inaccessible due to staff neglect. The second night, our hopes were dashed when the same security guard turned it off & dismissed us rudely. The hot tub's overwhelming chlorine burned our eyes, contrasting with the pool's murky state. Our experiences were further soured by a broken vending machine that ate our change & the resort's lack of essential provisions like toilet paper and coffee, leading us to retrieve them from the front desk after a six-hour wait. The physical state of the resort, with its broken tiles, stained carpets, & missing elevator panels, underscored the pervasive neglect. While the stunning views & the resort's proximity to local attractions were promising, the neglectful service and poor maintenance overshadowed these potential highlights. Despite the beautiful natural surroundings, the resort's failure to meet basic hospitality standards significantly marred our stay, rendering it a place I cannot recommend. The overwhelming issues made our stay at Prescott Resort a series of disappointments. Hopefully, they correct this soon

My fiancé and I stayed here a few nights before Christmas, the hotel had Christmas decorations up and even had a section of the lobby that had gingerbread houses made by local kids on display! The room itself was a nice size and the bed was comfortable, there were a few crumbs on the floor and the TV was a bit small and outdated. Other than that the stay was a very pleasant one!

Traveled with entire family- including disable parent and infant son. Property is well maintained, rooms are clean.

We always stay at the resort because we have a large family that is easily accommodated in one of their double queen suites. The kids love the indoor pool area (except they do need to redo some of the tile work in areas that were broken) and then there is dining, outdoor fires and music, a coffee shop, and of course the attached casino on the ground level.