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DoubleTree by Hilton Phoenix Mesa

4 star hotel
Kids stay free
Connecting rooms
8.4/10 Very Good
(1002 verified Hotels.com guest reviews)
See verified family reviews (16)

About the hotel

This hotel features an outdoor pool, a restaurant, and a 24-hour fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.

Nearby attractions

Located in Mesa, DoubleTree by Hilton Phoenix Mesa is in the business district and next to a golf course. Chandler Fashion Center and Old Town are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Tempe Town Lake and Tempe Beach Park. Check out an event or a game at Sloan Park, and consider making time for Phoenix Zoo, a top attraction not to be missed. Break out the clubs and hit the links with a golf course nearby, or seek out an adventure with cave exploring, hiking/biking trails, and mountain climbing.

Popular amenities

Family friendly

Free cribs/infant beds
Laundry facilities
Outdoor pool
Refrigerator
Snack bar/deli

Wifi

Available in all rooms: wifi (usd 10.95 per 24-hour period), wired internet (surcharge)
Available in some public areas: free wifi and wired internet

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
Buffet breakfast available for a fee 6:00 am–10:00 am on weekdays and 6:00 am–11:00 am on weekends: usd 12-17 per person

Guest services

24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Dry cleaning service
Housekeeping (on request)
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Wedding services

Accessibility

Accessible bathroom (select rooms)
Assistive listening devices available
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Phone accessibility kit
Portable shower seat
Roll-in shower (select rooms)
Stair-free path to entrance
Vibrating pillow alarm
Visual fire alarm
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible concierge desk
Wheelchair-accessible fitness center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
Wheelchair-accessible spa
Wheelchair-accessible van parking
Wheelchairs available on site

Things to do

24-hour fitness center
9 holes of golf
Outdoor pool
Spa tub

Outdoor

Picnic area
Pool umbrellas
Terrace

Conveniences

Atm/banking services
Banquet hall
Elevator
Free newspapers in lobby
Front-desk safe
Gift shop/newsstand

More

Couples dining
Designated smoking areas
Romance packages available
Tv in lobby

Nearest Airport

Airplane
Phoenix Sky Harbor International Airport
15 km from this hotel
map

Reviews that mention...

Family Reviews

for DoubleTree by Hilton Phoenix Mesa
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

16 reviews

Review data

5 star reviews

38%

4 star reviews

12%

3 star reviews

19%

2 star reviews

19%

1 star reviews

12%

We have selected a sample of reviews which reflect what families have said about DoubleTree by Hilton Phoenix Mesa

Showing 1 - 10 of 16 reviews

Latest reviews (16)

L

Lindsay

28 Aug 2024 - 1 Sept 2024
reviewed on hcom

2 out of 5 stars

We had a pretty terrible experience and we will not return. The biggest issue is the AC. It was SO loud and it ran constantly even though we had it set to 78. I used earplugs at night and I could still hear it. Second problem was the pull out couch my kids used- the mattress was incredibly thin and the whole bed was not sturdy. The room layout was cramped, but it was nice to have two “rooms” with the junior suite, even if they were quite small. To top it off, our toilet overflowed randomly at 10pm (they did do a good job of getting it cleaned up quickly), and the hotel hosted a gun show the weekend we were here 🙄. Overall not a positive experience. We stay in Phoenix regularly and we will not be returning.
J

Jennifer

16 Aug 2024 - 17 Aug 2024
reviewed on hcom

5 out of 5 stars

I really loved our room! We did have kind bed high floor overlooking all of Mesa. For someone who grew up here and went to the hotel as a kid - loved it. Would stay again!
M

Michelle

27 Apr 2024 - 29 Apr 2024
reviewed on expedia

4 out of 5 stars

We stayed here for a gymnastics meet with the kids. I liked that the layout has the open middle- good for kids and feels safe. The bummer was that there is no food available until 4:00. We had to order and bring in food from somewhere else. Also the pool was much smaller than expected. But overall it was nice
T

Tyler

30 Mar 2024 - 31 Mar 2024
reviewed on expedia

3 out of 5 stars

Well game room was out of service for the kids that they were looking forward to. Then the Starbucks machine was broken down, so my wife wasn't happy. Thankfully we stayed only 1 night because another night would have been not great. Won't return.
S

Shasta

27 Feb 2024 - 28 Feb 2024
reviewed on hcom

5 out of 5 stars

We totally love this place . Good for the adults and for the kids.
A

Alroy

23 Feb 2024 - 24 Feb 2024
reviewed on hcom

1 out of 5 stars

Never stayed the night. My room was cancelled due to not checking in by 6pm. No one from the hotel or 3rd party contacted me by phone or email to inform me of this policy. I dont not recommend this place. I was not the only family arguing at the front desk at 10pm.
D

Deborah

20 Dec 2023 - 29 Dec 2023
reviewed on hcom

1 out of 5 stars

It was the noisiest place ever. It started with a couple with a child that talked/screamed at the top of his lungs(12:40 in the morning) He was even banging on the adjacent door. To cover up the noise his parents turned their TV up. Then thier was a group(I don't know how many) that laughed & played music. Then some men that partied late then their alarm went off early in morning. Then a sports team with young guys running up & down the hallway. We tried to call the front desk 5 times with no answer. My husband had to finally open the door & tell them to shut it down. With all, lots of slamming doors. People & the ice maker at all hours. Could hear the elevator every time it was used. Our room faced Hwy 60 so lots of traffic noise. Very expensive food ie: breakfast, supper, drinks. All in all we would never stay there again!
M

M Kathleen

9 Dec 2023 - 10 Dec 2023
reviewed on expedia

2 out of 5 stars

We selected a room specifically for the "high floor" amenity that was an added charge through Expedia. When we arrived we found ourselves on the 2nd floor by the elevator. They would not change the room, claiming our "class" of room had no other options. It was an awful night. Between the noise from the atrium and the myriad of adults getting off the elevator loudly talking, or the kids from the sports teams running up and down the hallway, I've rarely had less sleep. Won't be returning.
M

Mario

13 Oct 2023 - 15 Oct 2023
reviewed on expedia

3 out of 5 stars

The property was nice and clean. The staff was dismissive. There were also a lot of kids with a sports team, they were loud and not be escorted.
D

Daniel

19 Aug 2023 - 20 Aug 2023
reviewed on hcom

5 out of 5 stars

Book are room at the Hilton for our family trip amazing customer service always greet you with a smile will be booking again soon
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