Hampton Inn & Suites Flagstaff East

very easy check in, staff was very pleasant. Very nice room & great pool for the kids

Perfect family stay

Staff was not friendly or welcoming. Housekeeping staff knocked loudly on our door at 930am. When answered, staff said “I’m just checking”. When I asked her what she was checking, she just brushed it off and walked away. I let the front desk know what happened as a FYI, she just brushed it off and said “that’s when they check”. I explained that at that time my children were still asleep and it was rude for her to knock to loudly. Neither of them apologized or excused themselves from the inconvenience. The trash cans in the rooms are dirty, obviously not being wiped down or sanitized. When we took out the plastic liners, there were old dried food pieces along the walls of the can. We left our trash outside our door in the morning and when we returned to our room at night, the trash bags were still there.

Since out cabin was destroyed in the Tunnel Fire, this has served as our Flagstaff destination. We meet and enjoy our family at the property.

Location easy to get to, great family restaurant within walking distance, fast and easy check-in.

Breakfast no fork no fruit we need to wait for 20 minutes to serve some hard potatoes my kids was hungry and we went to eat somewhere else

Fairly nice hotel. Staff was less than friendly. Jumping running kids in the room above us took several phone calls to the front desk to get stopped at 10pm. Went on for 2 hours. Hot tub didn’t work, laundry facilities some were broken.

The check in was fast and the room was in excellent condition. We had arrived after a snowstorm and the entrance and parking were well shoveled from the snow, so it was easy to access with an electrical wheelchair. We requested a room with a king bed and a sofa bed so as to have as much room to maneuver. We had to meet many friends and family in the lobby due to our mobility issues and the hotel staff was kind as to make extra coffee when it ran out. Location was great next to a great Italian restaurant and a great gas station. The views from the window were great of Country Club.

The hotel was new and was well located close to the mall. We had a great view of the pibe forest. The breakfast menu was cool with Nutella which my kids loved. The hotel staff was present and available.

Nice big room that slept 6, a plus for our big family. Unfortunately the pull out bed was still made with dirty sheets, no mattress protector, and heavily stained. Pretty gross.