Dryburgh Abbey Hotel

After long journey, arrived 6PM & advised there was no room in the dining room for evening meal, even though Expedia website said there were 7 of 38 rooms available - perhaps no preference for staying/paying guests over access to facilities? We were provided a list of alternative restaurants (first of which was closed - not the most up-to-date list, then?), so another car journey since the hotel is located in an isolated, but admittedly beautiful location. Strangely, keys to those checking in were left in the door to your room, so bit of a security issue there as anyone has access to your room before you do. Cleanliness left a lot to be desired - I had to move a bedside cabinet to get access to plug sockets to recharge mobile & was greeted by several days of dust, a discarded hairband & a dead moth. Also cobwebs under the sink in the bathroom, which also had black mould in several areas. Ventilation in bathroom was incredibly poor with the extractor fan wholly inadequate so that the mirror dripped with condensation & heat in the bathroom became close to steam room grade. Hand basin in the bathroom set VERY high & is awkward to use - it would need a step for children to access safely. The shower is over the bath, which is very slippery, although we asked for and obtained a rubber mat, but it is the wrong shape for the bath & impedes the plughole, so your shower quickly becomes a shallow bath. Insufficient parking at times. However, excellent breakfast and helpful staff on duty

Great location, beautiful building and surrounding. However, there was a stain in my carpet, across my bedroom floor. I found the walls to be a little thin, listening to the lady next door talking to her dog, and tell her child his attitude was rude. I also found my chicken, ar dinner, very dry. In fact, even the gravy based sauce was a little baked, around the edges.

Room was very dated, not as described on their website. Shower was very poor, more suited to a child than an adult. Food on first night was reasonable, however on the second night it was very poor. Chicken was dry, over cooked, and mac cheese was tasteless. Had cheeseboard for dessert which consisted of 3 very small wedges of tasteless cheese and soggy crackers that they had the audacity to charge £9.95 for. Overall stay was very disappointing and we would not go back.