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Burts Hotel

3 star hotel
9.4/10 Exceptional
(265 verified Hotels.com guest reviews)
See verified family reviews (3)

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free WiFi in public areas and free self parking are also provided. Other amenities include a meeting room and a garden.

Nearby attractions

Burts Hotel is located in Melrose. Abbotsford and Old Gala House are local landmarks, and some of the area's activities can be experienced at Torwoodlee Golf Club and Kelso Racecourse.

Popular amenities

Family friendly

Free cribs/infant beds
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Room service available

Guest services

Daily housekeeping
Front desk (limited hours)
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Upper floors accessible by stairs only
Wheelchair-accessible parking

Outdoor

Garden
Terrace

Conveniences

Newspapers in lobby

More

Smoke-free property

Nearest Airports

Airplane
Edinburgh Airport
56 km from this hotel
Newcastle International Airport
90 km from this hotel
map

Reviews that mention...

Family Reviews

for Burts Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4 out of 5 stars

3 reviews

Review data

5 star reviews

33%

4 star reviews

33%

3 star reviews

33%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Burts Hotel

Latest reviews (3)

J

Jacqueline

8 Sept 2023 - 10 Sept 2023
reviewed on expedia

4 out of 5 stars

The hotel was very convenient on the square but , unfortunately , Saturday night was noisy with exuberant youngsters having a great time revving cars and shouting ., The staff were lovely and did their best to help and please . However, the restaurant was very much in need of more staff . One overworked waitress ( who was excellent) on our first night , and the same lovely lady with a bit of help on the second wasn’t enough to give the lovely food and higher prices the 5 stars they deserved. The decor in the bedroom was very dull - khaki walls and buff coloured carpet needed brightening up a little - but that is nitpicking ! The bed was large and comfy with spotless sheets and duvet etc. Plenty of towels in the bathroom but toiletries in short supply - no shower cap , and only one small shower gel and one small shampoo for the two of us for 2 nights . The bathroom was large but really needed refurbishing as taps, tiles and shower were somewhat outdated. Breakfast was excellent and served piping hot by pleasant waitresses - none of the usual buffet stuff ! All in all a good place to stay but a few alterations could make it excellent all round.
c

carol

Invalid Date - Invalid Date
reviewed on expedia

3 out of 5 stars

The hotel is a solid 3 star hotel. Unfortunately the first night kids were partying until 3 am right outside our window. The room does not have AC. So it was hot but we requested a fan and they did give us a fan.
A

6 Sept 2019 - 7 Sept 2019
reviewed on expedia

5 out of 5 stars

Traditional, family-run, personal. Excellent food, friendly staff
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