Cuillin Hills Hotel

During our 2-week visit to Scotland, I managed to catch RSV. I was miserable. And by the time we reached Portree, I was struggling to breathe. My husband spoke to the Cuillin Hills hotel staff about how to go about seeing a doctor and they immediately got to helping us out. The desk staff spent over an hour on hold with the NHS to help establish my "temporary resident" status so that we could even get in to see a doctor. They printed out a map with all of the addresses of the nearby healthcare facilities. They allowed me to order off of the children's menu, as my appetite was non-existent and I was only able to tolerate blander food. They also let us know that we could extend our stay as long as needed, if I was too sick to travel to the next destination. And on the day we left, they told us to not worry about the check-out time. We could take as long as needed to get packed and out the door. I have never received better service at ANY hotel establishment, in my 30 years of travel experience. I wish I could give more than just 5 stars. The Cuillin Hills Hotel is truly the cream of the crop and has set a standard of service I'm not sure any future establishment will ever match.