L
Linzi
10 May 2024 - 12 May 2024
reviewed on hcom
4 out of 5 stars
Really nice hotel, undergone a huge refurb. No outside noise despite being right beside the railway line. Lovely bar, great breakfast and very attentive staff. Only downside was noisy guests and kids running up and down the corridors and banging room doors at all hours
E
Elaine
9 Apr 2024 - 10 Apr 2024
reviewed on hcom
5 out of 5 stars
Beautiful upgraded hotel within easy walking distance of the shops. Complimentary snack plate was a bonus!
Clean, comfortable and friendly. Fantastic choice at the breakfast buffet…with the all important choice of pancakes and Nutella for the kids.
A
Alice
19 Jan 2024 - 20 Jan 2024
reviewed on hcom
5 out of 5 stars
Room was amazing , very clean , a fantastic night away from crazy family life
C
Catherine
5 Jan 2024 - 7 Jan 2024
reviewed on expedia
4 out of 5 stars
Its child friendly
R
Richard
5 Jan 2024 - 6 Jan 2024
reviewed on hcom
5 out of 5 stars
Good location, good price.
Small hiccup with family room booking but was resolved immediately and given complimentary breakfast.
D
Denise
27 Dec 2023 - 29 Dec 2023
reviewed on expedia
4 out of 5 stars
Property was good, close to everything, staff was great , very clean. I would defintely go back , my family and I had a wonderful stay.
E
Emma
15 Dec 2023 - 18 Dec 2023
reviewed on hcom
4 out of 5 stars
Stayed for 3 nights,
Was beautiful room,clean,modern,great service,(restocked everyday i.e towels,coffee,water, drink,chocolate,anything that was needed),breakfast buffet was delicious so much variety also,room felt comfortable and luxurious,bar was also nice,calm chilled atmosphere, off the shop shelf handy,could have little more variety,loved it and will be back with the family,
S
Sallyanne
27 Nov 2023 - 1 Dec 2023
reviewed on hcom
4 out of 5 stars
Friendly staff and got into room early. Had young family staying in room next door and could hear their young baby which was reason why not marked as excellent as walls quite thin.
S
Samuel
Invalid Date - Invalid Date
reviewed on travelocity
1 out of 5 stars
We requested a baby cot when we booked. Upon arrival we found it had no mattress and we’re informed it had been stolen. The porter offered towels and a sheet and we decided to try to make do. When we closed the curtains, we found there were holes in them. And when our baby still wasn’t asleep after midnight, I went downstairs to complain again. They offered to make up the sofa bed in the room. The night porter was himself aghast that there were still sheets on the sofa bed from its last occupant!!! Our baby finally fell asleep in my arms after three and still wouldn’t stay down herself. A ghastly experience at a run down hotel that isn’t cleaned properly. Don’t go there.
V
Vicki
22 Jun 2023 - 23 Jun 2023
reviewed on travelocity
3 out of 5 stars
Disappointing at room size after paying for a family room.
My dad had awful nights sleeping on a very uncomfortable sofa bed.
Not happy
Was told floors 3 to 11 been upgraded or modernised.
They should not sell or charge guests for family rooms that are clearly not big enough for 3 people