East Sussex National

Booked a luxury room which was far from luxurious. The bed was two singles pushed together, balcony paintwork was rusty and flaking, shower leaked and flooded floor, body wash bottles obviously already used as half empty, staina on ceiling, stains on lampshades, lack of sanitary bags, bath robes the size to fit a medium child, only 1 tea bag, no long mirror for dressing, hot water took a long time to come through to shower. Brought some of this to attention of reception who said they woukd address it whilst we were out for the evening, it was not! Room was large but no more luxurious than a TravelLodge. Hotel room decor generally dated and poorly maintained. Not sure you'd actually want to put your hands on the reception desk. An a plys point, breakfast was hot and tasty.

Family stay in the family suite during the week. Our initial room had to be changed as the bathroom was full of visible black mould on the ceiling. The hotel could do with a lick of paint in the rooms and corridors. The restaurant is very good. We are there both nights and the menu was different each night. They catered well for our allergies. However their catering for allergies at breakfast needs improving. There were hardly any options for gluten allergies

Only two hours swimming time for children per day. Not advertised on the hotel page. Very disappointing for our child. Not recommending for families!

A very relaxing stay with my wife and children over the 3 days.