Hilton Puckrup Hall Tewkesbury

Stayed just 1 night with my family and the kids loved it. Managed to get 2 sessions in the pool which was great, and the restaurant is decent quality to value too. Definitely can recommend the steak. Would recommend. Really well kept, with histical features

Close and convenient to the motorway, we used it as a stop off on a long journey south. The staff are great and they do a nice little kids packs and free hot chocolate. The hotel is quite dated but clean. Could definitely do with a big refurb. Pool nice and warm, clean but again just dated. The only issue we had was the bed. Never have a stayed on such a noisy, uncomfortable bed. It was like a camp bed.

A great family break. Good rooms, good food and lovely setting. Staff were all friendly and helpful.

I travel a lot for work and have to say this is one of the nicest hotels I've used in quite a while. This was a family trip with 2 adults and 2 children (1.5 & 4 y) The staff were fantastic with both the kids and adults. There was a kids activty room and kids activity sheets given to us on check in which was a nice touch and the kids loved the stickers. The 2 double beds were fine for us all to get into and the supplied crib also safe and cosy for the baby. Only slight gripe was only 4 little milks for the family although again reception got us extras. The pool was good for adults and kids, although there is no family changing room which made it slighly hard for us to all get changed this was only a minor inconvenience. Breakfast plentyful and a wide range for all tastes, also bonus points for a having a wide range of alternatives milks and GF options too. Checkin and checkout were smooth with no issues. The hotel is well looked after, as are the grounds but the real gem is the staff which were excellent!

Brilliant stay, very comfortable and lovely staff. Excellent place to stay with a family and will definitely visit again.

Great facilities and location. Lovely for families members of staff very friendly and helpful.

Not enough staff to deal with customers, resulting in lots of delays. Our room had very dated decor and was extremely humid upon arrival, opened the window to see all the rubbish bins and load in area. It smelled very badly, so we had to close the window immediately and suffer the humidity. That night, went to dinner with my kids. Pizza was £19. Pizza!!! Woken in the morning at 6am by the arrival of trucks unloading. Even with the windows closed, loud. Very much looked forward to leaving...

Great little 2 day break with family and dog. Pool open 8 til 8 for families, a nice dog area outside. Great breakfast. Food in the bar is good too, although rather pricey.

We normally book premier inns and pushed the boat out this time...i must say you dont get any more for your money than you do in a premier inn. The only dofference was the pool which the children enjoyed, but was that worth £350 for 2 nights? We ate in the cafe first night and the food was awful..cheese toastie was white warm bread..terrible. the staff were nice and tried to sort the issue but it took a head office complaint to get my money back for the food. I wouldnt stay again honestly, it just wasnt worth the money.

No warning of messy decorators right outside our door and corridoir. Chef wanted to charge for extra slice of toast for parfait. Only two incredibly small pieces came with ramekin of parfait. Management and staff, were very understanding and dealt with it very well. Bin in car park overflowing and mess a around it for 2 days. Golf course was fantastic. Swimming pool far to busy all the time as open to public if members (with children too)