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The Moat House

4 star hotel
9.4/10 Exceptional
(783 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

The Moat House is a lovely hotel that's great for families. Families particularly appreciate the spacious and nicely designed family rooms, the wonderful breakfast, and the friendly and helpful staff. The beautiful building and gardens add to the overall charm, making it an ideal location for a relaxing getaway. While some mention of noise from traffic, many guests have highlighted the quiet nature of the hotel, noting it is a nice alternative to busier locations.

Guest highlights

The spacious and nicely designed family rooms
The wonderful breakfast (including options for picky eaters and dietary requirements)
The friendly and helpful staff
The beautiful building and gardens

About the hotel

Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free English breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a 24-hour front desk, a garden, and a front-desk safe are onsite.

Nearby attractions

The Moat House is located in Stafford. Cannock Park Golf Club and Hawkesyard Estate are worth checking out if an activity is on the agenda, while those looking for area attractions can visit Go Ape Cannock Chase and David Austin Roses. Looking to enjoy an event or a game while in town? See what's happening at Evans Park or Keys Park.

Popular amenities

Family friendly

Free cribs/infant beds

Wifi

Available in all rooms: free wifi and wired internet
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Free english breakfast available daily 8 am–10 am

Guest services

24-hour front desk
Daily housekeeping
Dry cleaning service
Luggage storage

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible path to elevator

Outdoor

Garden

Conveniences

Elevator
Front-desk safe

More

Smoke-free property

Nearest Airports

Airplane
Birmingham International Airport
42 km from this hotel
East Midlands Airport
52 km from this hotel
Manchester Airport
68 km from this hotel
map

Reviews that mention...

Family Reviews

for The Moat House
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

73%

4 star reviews

27%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about The Moat House

Showing 1 - 10 of 11 reviews

Latest reviews (11)

T

Tracy

20 Jul 2024 - 21 Jul 2024
reviewed on hcom

5 out of 5 stars

Beautiful setting for my sister in laws wedding… staff so attentive and beautiful grounds. Slept like a baby in our beautiful cosy room.
N

Natalie

13 Jul 2024 - 14 Jul 2024
reviewed on expedia

5 out of 5 stars

Brilliant stay at the Moat House and super convenient just off the M6 for us. Both reception and bar/ restaurant staff were so welcoming, friendly and accommodating for us with a young baby. Our evening meal was delicious and a great cooked breakfast in the morning. Lovely spacious room with character from the oak framed windows and beautiful setting outside. Would definitely come back again!
j

jane

22 Sept 2023 - 23 Sept 2023
reviewed on expedia

5 out of 5 stars

Lovely hotel. Friendly and helpful staff. Huge and nicely designed family room. Beautifully maintained building and gardens. Wonderful breakfast. Sensible price.
J

Jack

11 Aug 2023 - 12 Aug 2023
reviewed on expedia

4 out of 5 stars

Had a very nice stay at the Moat House for a wedding. Food was excellent, plenty of parking around the vicinity and the views outside are incredible. My only gripes were the cutlery, glasses and plates were slightly dirty and the signage wasn’t very clear to navigate around the hotel, however the excellent staff certainly made up for this with their helpful manor. Wasn’t much in terms of facilities, certainly wouldn’t cater well to family’s or younger couples but very relaxing overall. Would certainly stay again for a do, or book for a venue. However wouldn’t stay for a random weekend getaway as there’s just not enough to do.
R

Rob

29 Mar 2023 - 30 Mar 2023
reviewed on hcom

5 out of 5 stars

Great stay, dog friendly, family friendly, good size rooms and nice breakfast.
A

Alan

13 Nov 2022 - 15 Nov 2022
reviewed on hcom

5 out of 5 stars

Normally stay at The Swan in town centre, but will stay here as much quieter. Staff are friendly and attentive, they even got my oatcakes for breakfast which took me back to my childhood.
K

Katharine

19 Aug 2022 - 20 Aug 2022
reviewed on expedia

5 out of 5 stars

Very friendly and helpful staff. Lovely hotel, great value for money. Great with two young children. Will definitely stay again if we have a chance.
a

annie

7 Aug 2022 - 8 Aug 2022
reviewed on hcom

4 out of 5 stars

Good communication from staff re booking. Dog friendly and good sized comfortable family room as stopover trip to Scotland. Staff welcoming and bar food and breakfast good.
A

Anny

17 Jun 2022 - 18 Jun 2022
reviewed on expedia

4 out of 5 stars

Such a beautiful place and the breakfast was great. The bedroom was tastefully decorated and I enjoyed the added touches, such as bottles of water in the room. The breakfast waiter wasn't overly friendly but they arranged specially cooked gluten and dairy free options for us and coped with our two children, who are picky eaters. The two negative points for me were that my bed was too hard. The people we booked with said their bed was too soft so different mattresses would have made for a more comfortable stay. Plus, we had to have the windows open because it was hot but there was a lot of traffic noise. Can't be helped on the hottest day of the year. Overall a lovely place that we would come back to.
N

Nancy

10 Jun 2022 - 11 Jun 2022
reviewed on hcom

5 out of 5 stars

Very nice hotel. Large comfy bed, large clean bathroom. Late check in with night porter was not a problem. Family room set up with an extra beds for two children exactly as we had requested. Amazing breakfast right next to the canal in a bright conservatory. Can’t fault this place.
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