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Royal Wells Hotel

3 star hotel
8.8/10 Excellent
(812 verified Hotels.com guest reviews)
See verified family reviews (5)

generated by AI based on family reviews

Overview

The Royal Wells Hotel receives consistently positive feedback from families. Many appreciate the spacious and well-decorated family rooms, often highlighting the comfortable beds and excellent bathrooms. The hotel also earns praise for its delicious breakfast and helpful staff. While some families found their rooms slightly cramped, the overall consensus points to a pleasant stay, especially given the value for money.

Guest highlights

About the hotel

This hotel features a restaurant, a bar/lounge, and coffee/tea in a common area. Free WiFi in public areas and free self parking are also provided. Additionally, a business center, conference space, and concierge services are onsite. Change of towels is available on request.

Nearby attractions

Located in Royal Tunbridge Wells, Royal Wells Hotel is in the city center and near the airport. Salomons Centre and Groombridge Place are local landmarks, and some of the area's activities can be experienced at Tunbridge Wells Golf Club and Nevill Golf Club. Groombridge Railway Station and Hop Farm Family Park are also worth visiting. Spend some time exploring the area's activities, including golf lessons, outlet shopping, and golfing.

Popular amenities

Family friendly

Highchair

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Coffee/tea in common area(s)
Full breakfast available for a fee daily 7:00 am–10:00 am: gbp 10.00 per person
Room service available

Guest services

Change of bedsheets (on request)
Change of towels (on request)
Concierge services
Daily housekeeping
Front desk (limited hours)
Luggage storage
Wedding services

Accessibility

Grab bar near toilet
Handrails in stairways
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Well-lit path to entrance
Wheelchair-accessible business center
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant

Outdoor

Garden
Outdoor furniture
Terrace

Conveniences

Elevator

More

Designated smoking areas
Renovated entire property - april 2021
Tv in lobby

Nearest Airports

Airplane
London Gatwick Airport
31 km from this hotel
London City Airport
44 km from this hotel
London Heathrow Airport
62 km from this hotel
map

Reviews that mention...

Family Reviews

for Royal Wells Hotel
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

5 reviews

Review data

5 star reviews

60%

4 star reviews

40%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Royal Wells Hotel

Latest reviews (5)

R

Rosemary

30 Sept 2023 - 1 Oct 2023
reviewed on hcom

5 out of 5 stars

Booked this for family going to a wedding. Boys said it was the best room they had ever had and the beds were super comfortable. They really enjoyed the breakfast also.
E

Elizabeth

Invalid Date - 29 Dec 2022
reviewed on wotif

4 out of 5 stars

Great bathroom. We booked a family room which was nice but cramped for 4 people.
S

Saad

18 Sept 2022 - 19 Sept 2022
reviewed on wotif

5 out of 5 stars

Lovely room for families. Perfect for the price and location
C

Claire

12 Aug 2022 - 14 Aug 2022
reviewed on wotif

4 out of 5 stars

Overall we had a nice stay over two nights in town for a wedding. Our family room was well furnished, clean and spacious with a nicely appointed and well maintained bathroom. The room was extremely hot though with only two windows that opened, barely, and one fan it was difficult to sleep. Individual staff were friendly and doing their best but overall the service was underwhelming and lacked leadership. In the restaurant staff were confused about the breakfast offerings, it seemed that the menu style of service had recently changed but staff were not fully versed in the options. Food in the restaurant was reasonably good not great value for the prices though. Bar options were fine but limited.
A

Anthony

10 Jun 2022 - 11 Jun 2022
reviewed on hcom

5 out of 5 stars

Excellent hotel.Superb helpful staff at reception and in bar/breakfast area. Great family room, spacious, modern, well decorated.Beautiful wet room shower, very powerful. Couldnt really fault it. Pillows, hotel style, one was too few, 2 was too many, that’s all I can come up with. Excellent breakfast.Nice bar. Parked fine. We are partly disabled and we’re well looked after. 10 out of 10, doesn’t get much better. Stayed one night Fri 10.6.22. Well done all, yes I’d go back.
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