Barton Manor Hotel & Spa, BW Signature Collection

Excellent location right of the motorway beautiful room kids enjoyed the spa everything was excellent would recommend

The Hotel is advertised as a spa yet when we arrived on the Saturday there was a wedding in full swing which took over the hotel and grounds making it difficult to avoid guests and children. We were advised that this would be going on till the early hours. Also we were unable to book any treatment or enjoy the facilities as none were available as pre booked or no staff available. There was no where else to go in the hotel for relaxation or entertainment. After 6 hours of feeling hopelessly bored and trying to avoid the noisy wedding guests we gave up and decided to go home. THERE WAS NOTHING ELSE TO DO!!!! Why are potential guests not warned about weddings or facilities pre booked. They could change their weekend then to actually attend the Spa Facilities that Barton Moor professes to offer. I was very disappointed and upset that no refund partial or otherwise was offered as given the horrible experience we had with no alternatives available Plus if you charge £154 for an “executive room” make sure the view from the window does not overlook the extractor fans and vents of the whole of the kitchen roof and fire escape. Terrible view for the money paid. I will NOT be recommending Barton Moor!!!!!

We booked this hotel as an overnight stop off on the way to the Lake District. The staff were amazing and came out in the rain to help us in with out bags. They couldn't do enough for me or my child and even gave my daughter a little present as she was leaving. I wish all hotels delivered this level of experience

We stayed here for a couple of nights as a family with 2 toddlers. The room wasn’t in the main hotel building but in the gatehouse Annex next to the main road. Room was nice and clean but the noise from the main road was irritating plus we could hear the TV word for word all night until 2am from the room next door. Both making our daughter restless through the night. Breakfast was nice and service was friendly. Pool and sauna was small but very relaxing, we had asked at reception if we could check out at 10.45 and use pool for 30min but they wouldn’t allow us, so left on a sour note and 2 very upset toddlers.

Stayed in the gatehouse family room , only problem its on the road and very noisy!!! Didn't get much sleep! Reception helpful , pool area well kept. Breakfast at 9am , everything gone or freezing cold ! Staff nowhere to be seen!

The property itself and staff very efficient. Pool. Gym etc very good. Though heavily let down by the room we had been put in, The Garehouse. Very clean and snart though also very much on the main road away from main Hotel, noise from traffic was shocking to say the least, we expected it to calm down later at night, No. 4am heavy artics shaking the kids phone of window cill. Horrific. Two other little annoying things, no sausages at breakfast? Go and buy some. Teo if three largers off as they had a wedding night before?. Apart very good.... On leaving the receptionist said they would spreak to manager, usually happens and never hear anything back, as per, nothing back to me as yet.

This was our first time staying here (we are frequent travellers to Preston as we have family there) and we enjoyed our 2 night stay immensely. The beds were so comfy, the room and bathroom (see pic) were very modern and breakfast was great too. We had an executive suite which had a king bed and two separate pull out sofa beds which worked great as we have two teenagers. We didn't get a chance to use the leisure facilities but they looked very nice as well. All the staff we interacted with were so friendly. We will definitely stay again.

The room electronic key did not work on 4 occasions requiring frequent trips to reception to reprogrammed. On the 1st evening at approx 10pm a young woman entered my room holding a key with the same room number 112! Otherwise very pleasant except for wedding receptions on Friday and Saturday. Lots of doors banging, children running up and down until 1.30am.

Fantastic room, fully equipped for families. Modern & spacious. Lovely swimming pool & great restaurant. Highly recommend to others.