Holiday Inn Express Portsmouth - Gunwharf Quays, an IHG Hotel

About the hotel

A bar/lounge, self parking, and conference space are available at this smoke-free hotel. Free continental breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning, and laundry facilities are onsite.

Nearby attractions

Holiday Inn Express Portsmouth - Gunwharf Quays, an IHG Hotel is located near the beach and in an area with good shopping. Cathedral of St. Thomas and Charles Dickens Birthplace are local landmarks, and the area's natural beauty can be seen at Isle of Wight Area of Outstanding Natural Beauty and South Downs National Park. HMS Warrior and Clarence Pier are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Access to nearby indoor pool

Laundry facilities

Wifi

Available in all rooms: free wifi and wired internet

Available in some public areas: free wifi

Food and drink

1 bar

Free continental breakfast available daily

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Accessibility

Accessible bathroom (select rooms)

Assistive listening devices available

Braille signage

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Roll-in shower (select rooms)

Visual alarms in hallways

Well-lit path to entrance

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible path to elevator

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Things to do

Access to nearby indoor pool

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

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Nearest Airports

Southampton Airport

25 km from this hotel

London Gatwick Airport

76 km from this hotel

London Heathrow Airport

88 km from this hotel

Reviews that mention...

All reviews (13)staff (8)location (4)clean (2)evening entertainment (1)dining (1)family room (2)sleeping arrangements (1)accesibility (1)

Family Reviews

for Holiday Inn Express Portsmouth - Gunwharf Quays, an IHG Hotel

4 out of 5 stars

13 reviews

Review data

5 star reviews

31%

4 star reviews

38%

3 star reviews

23%

2 star reviews

0%

1 star reviews

8%

We have selected a sample of reviews which reflect what families have said about Holiday Inn Express Portsmouth - Gunwharf Quays, an IHG Hotel

Showing 1 - 10 of 13 reviews

Latest reviews (13)

S

Shirley

6 Aug 2024 - 8 Aug 2024

reviewed on hcom

4 out of 5 stars

The room was really neat, but we had to ask to get the fold out bed made up, then ask for a bigger duvet for it. Staff very friendly though, and gave the family ice-cream on arrival which was nice. They also made sure we were aware of discounts we could use locally. The only negative was it was squash not juice with breakfast which was a tiny issue.

R

Robert

3 Jul 2024 - 4 Jul 2024

reviewed on expedia

1 out of 5 stars

Nice staff, good location but the room was falling apart. Black mould & thick limescale in bathroom, window handle broken, chair stained and filthy. Worst of all an electrical plate with a cover hanging off seemed a potential danger for kids with small fingers.

P

Paul

28 Apr 2024 - 30 Apr 2024

reviewed on hcom

3 out of 5 stars

I was a little disappointed with the hotel. Checking in welcome was not very welcoming but very matter of fact. The hotel is very tired and needs sprucing up. Carpet in the room needed replacing a long time ago. The room and bathroom were fine for me alone but I wouldn’t stay here with my wife and children. Totally different experience with Henry when I was checking out. Very smiley, friendly and helpful keeping my luggage for a few hours.

G

Gemma

25 Feb 2024 - 27 Feb 2024

reviewed on hcom

5 out of 5 stars

We stayed with our 8 month baby and the staff were great. They really accommodated us well and were always very helpful and friendly. The breakfast was yummy too.

j

jeff

23 Feb 2024 - 25 Feb 2024

reviewed on hcom

4 out of 5 stars

Great service as always. Find the beds a little uncomfortable- premier inn beds are better - would like a shower cubicle without a curtain - perhaps bathrooms could do with upgrading. Love the hairdryer, iron and board. Love the fact we can get free hot drinks and pastries on the reception area and there are things for children to play with. Always very clean and in an excellent location.

S

Sharon

27 Dec 2023 - 28 Dec 2023

reviewed on expedia

5 out of 5 stars

Very friendly, helpful staff, the location ideal for shopping, dining and sights. Rooms clean and comfortable and breakfast choices good. Only negative was young children running around the bar after midnight.

N

Neil

23 Aug 2023 - 26 Aug 2023

reviewed on expedia

4 out of 5 stars

This place really had everything you need and did some things well...breakfast and amenities for children. I just found for the price, the room was shabby...chipped pain, stained and a very outdated bathroom. Also, quite noisy.So if location and basic needs are all you require, this is fine. It really is central.

K

Katherine

5 Apr 2023 - 6 Apr 2023

reviewed on wotif

3 out of 5 stars

Two children sharing a small foldout bed. Wifi was being upgraded so none available - teenager!! Staff were lovely. Breakfast was great. Close to shopping and restaurants.

N

Naresh

19 Jan 2023 - 21 Jan 2023

reviewed on hcom

5 out of 5 stars

All staff could not have done enough, very helpful, had my wife with me who is disabled, everyone was so helpful . Would recommend to all my family and friends.

T

Tim

19 Sept 2022 - 20 Sept 2022

reviewed on wotif

4 out of 5 stars

We liked how the hotel rooms were affordable and worth the money, close to the historic dockyards, good discounts on nearby restaurants. The only downside was the breakfast in the morning, not a lot of options for children and the scrambled eggs came out of a jug.