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North Lakes Hotel And Spa

4 star hotel
Kids stay free
8.8/10 Excellent
(822 verified Hotels.com guest reviews)
See verified family reviews (11)

generated by AI based on family reviews

Overview

The North Lakes Hotel and Spa is a great option for families, with spacious rooms, a swimming pool, and activities to keep children entertained. The hotel's restaurant offers delicious food, including delightful coffee pancakes at breakfast. Families also appreciate the welcoming staff and the hotel's convenient location, a short walk from the train station. While some find the bunk beds suitable only for younger children, the overall experience is positive, with many praising the cleanliness, amenities, and special touches like kids' robes and cookies in the rooms.

Guest highlights

About the hotel

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite.

Nearby attractions

Located in Penrith, North Lakes Hotel And Spa is near a train station. Rheged and Brougham Castle are notable landmarks, and the area's natural beauty can be seen at Lake District National Park and Ullswater. Lakeland Bird of Prey Centre and Acorn Bank are also worth visiting.

Popular amenities

Family friendly

Indoor pool
Laundry facilities

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant and 1 coffee shop/cafe
24-hour room service
Cooked-to-order breakfast available for a fee daily 8 am–10 am: gbp 15.95-19.95 for adults and gbp 5.00-8.00 for children

Spa

5 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Facials
Manicures and pedicures
Massage - prenatal
Massage/treatment rooms
Sauna
Spa open daily
Spa tub
Steam room

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Laundry facilities
Luggage storage
Wedding services

Accessibility

Accessible bathroom (select rooms)
Grab bar near toilet
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)

Things to do

Fitness center
Full-service spa
Indoor pool
Sauna
Spa tub
Steam room

Outdoor

Terrace

Conveniences

Elevator
Front-desk safe
Newspapers in lobby

More

Fireplace in lobby
Smoke-free property

Nearest Airport

Airplane
Newcastle International Airport
80 km from this hotel
map

Reviews that mention...

Family Reviews

for North Lakes Hotel And Spa
star-fullstar-fullstar-fullstar-fullstar-empty

4.5 out of 5 stars

11 reviews

Review data

5 star reviews

64%

4 star reviews

36%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about North Lakes Hotel And Spa

Showing 1 - 10 of 11 reviews

Latest reviews (11)

F

Feonagh

26 Jun 2024 - 27 Jun 2024
reviewed on expedia

4 out of 5 stars

Lovely place. It has a seating area with a fire (good for winter nights). It has activities for kids and board games. I like that they are pretty sustainable and you have to get your own milk and put it in your fridge. The breakfast room/restaurant was beautiful. The coffee pancakes are a delight at breakfast. My only issue was that there was a piece missing from the coffee machine so I couldn’t have one and I was eager to try.
V

Vanisha

23 Oct 2023 - 24 Oct 2023
reviewed on expedia

5 out of 5 stars

Fantastic Hotel and facilities, we spent a night here in Oct 23 and the children were looked after just as well as the adults. Excellent food in the restaurant and friendly staff.
P

Pritpal

1 Aug 2023 - 2 Aug 2023
reviewed on hcom

5 out of 5 stars

Staff were lovely and attentive. The bedroom was clean. We booked a family room but found the bunk bed too small for our 10 year old. The bunk beds are suited for 8year olds and younger. The food in the restaurant was nice. The spa was clean and staff were nice.
J

James

12 May 2023 - 13 May 2023
reviewed on hcom

5 out of 5 stars

We stayed for two nights as we attended a wedding, the hotel was ideal for families with the swimming pool. The rooms were clean and spacious so I'd definitely stay again.
J

Jonathan

25 Jul 2022 - 28 Jul 2022
reviewed on hcom

5 out of 5 stars

Excellent hotel, doesn't look much from the outside, but fantastic inside. Great service, lovely little touches, should as kids robes, cookie's in the room and a milk mackine on each floor. Over 8's allowed to use jacuzzi, sauna a d steam room's, with adult supervision, whi h was great. Food in the restaurant was lovely, good decor and atmosphere and lovely outdoor seating area, with a firepit, which unfortunately wasnt lit during our visit. Highly recommended, we will be back.
G

Graeme

24 Jun 2022 - 25 Jun 2022
reviewed on hcom

5 out of 5 stars

Great time, really treat the children with special attention to detail, food was very nice
A

Anthony

17 Apr 2022 - 18 Apr 2022
reviewed on hcom

5 out of 5 stars

First time I have ever left a review for anything, but had too. The place was amazing l, I think it undersells itself, staff were amazing with the kids and lots to keep kids entertained over the Easter. I have payed double what I payed for this stay in the Lake District and this hotel beats them all.
F

Fay

Invalid Date - Invalid Date
reviewed on expedia

5 out of 5 stars

The Hotel is only 10 minutes walk from the train station so it was really easy to get to. As you enter the car park and see the building for the first time, you can be forgiven for thinking you have arrived at Butlins. However, on the inside it truly deserves its 4* status. We had a lovely welcome and an offer was made to take our luggage to our room as my husband was on crutches. Luckily the hotel has a lift. The room was perfect and very clean. Complimentary tea/ coffee including bottled water was provided. Towels and toiletries were provided in the room and towels were provided each time we visited the pool. The jacuzzi and steam room were amazing. The changing rooms provided shower gel, hair dryers, and a spinning machine to dry swimming costumes. On the day of check out, our luggage was looked after for us whilst we went out for the day. We will definitely be returning with our family and would highly recommend this hotel.
D

Dawn

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

We stayed in a family room, good size. Great pool. Lovely staff. Very clean. Only bad point was the room doors, very noisy and kept waking the baby.
N

Nigel

Invalid Date - Invalid Date
reviewed on expedia

4 out of 5 stars

Me and my family enjoyed the stay, thought it was little expensive and some of the rules for pool I felt was wrong. Kids wanted to swim at 9:00 am, but this was adults only, I feel this rule should not apply in school holidays. Over all ok and enjoyed it.
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