Phoenix Hotel

About the hotel

A restaurant, a bar/lounge, and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, coffee/tea in a common area, a meeting room, and concierge services are onsite.

Nearby attractions

Phoenix Hotel is located in London City Centre, a neighborhood in London, and is near a metro station. Buckingham Palace and The British Museum are cultural highlights, and travelers looking to shop may want to visit Oxford Street and Westfield London Shopping Centre. Looking to enjoy an event or a game? See what's going on at O2 Arena or Wembley Stadium. Guests love the hotel's convenience to public transportation: Bayswater Underground Station is 3 minutes by foot and Queensway Underground Station is 6 minutes.

Popular amenities

Family friendly

Laundry facilities

Snack bar/deli

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi

Food and drink

1 bar

1 restaurant

Coffee/tea in common area(s)

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Tour/ticket assistance

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

More

Smoke-free property

Tv in lobby

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Nearest Airports

London City Airport

17 km from this hotel

London Heathrow Airport

19 km from this hotel

London Gatwick Airport

40 km from this hotel

Reviews that mention...

All reviews (3)staff (1)family room (2)location (1)

Family Reviews

for Phoenix Hotel

5 out of 5 stars

3 reviews

Review data

5 star reviews

100%

4 star reviews

0%

3 star reviews

0%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Phoenix Hotel

Latest reviews (3)

S

Stephen W

17 May 2024 - 26 May 2024

reviewed on expedia

5 out of 5 stars

I had an unfortunate medical emergency while staying at the Phoenix Hotel. The staff was very quick to come to my aid which relaxed me. I felt like I was with family. They got me to the hospital where I am now recovering. The hotel is saving me a room where I can recover for the next few days before my flight back to America. I highly recommend this hotel to anyone. This is my third stay there and every time has been outstanding.

C

Carrie

14 Feb 2023 - 16 Feb 2023

reviewed on hcom

5 out of 5 stars

Excellent location for seeing London. Nice quiet street considering so central. Very close to Paddington station, and only a few minutes walk from tube station. We stayed in a standard family room, 2 adults and 2 teenagers. 4 single beds, was nice spacious room and comfortable beds. Room was very warm even in February so we turned the radiators off. Had windows either side so was nice to let some air in. We didnt have a view but that didnt bother us as it was a base to sleep and shower whilst visitng the city. Room was as expected from photos. Continental breakfast was good to set us up for the day. Would stay again when visiting London.

A

10 Nov 2019 - 16 Nov 2019

reviewed on expedia

5 out of 5 stars

I loved the size of our room, we had the family room. For a European hotel is had room to move and the bathroom was a fair size. It was also very close to two tub stations making it extremely easy to get around.