Padstow Harbour Hotel

A hugely disappointing stay in a stunning location in Padstow Unfortunately the hotels leadership team are substandard and not service centric. The noise from the restaurant above finishes at 11pm and and starts again at 5.30am, making sleep impossible. The hotel advertises as being dog friendly, but it is not. Another couple staying said they were made to feel like lepers as they had dogs with them. Scruffy staff, an inability to get orders right and an overall apathy led to us leaving a day early. The colleagues, night porter and reception manager; know and agreed with all our concerns, but are not empowered or are being listened to to effect them. Unfortunately what was supposed to be a few days away with the family turned into a very unhappy experience. Avoid if you are looking for a dog friendly environment and a good nights sleep.