Balmer Lawn Hotel

Great stay. Really friendly staff proving excellent service. Pool and outside facilities very family friendly and the hotel is in a wonderful setting. Fantastic breakfast as well. Second visit and we will return.

1st room view dire. Some staff lacked training: anticipating needs; initiative. Others very good. We had to cajole afternoon tea as we had just missed time slot. Very good family hotel. Breakfast average. As a non pork eater I objected to paying extra for salmon. Lunch outside very good.

It is a very nice hotel but the pools are badly designed, the indoor one is an odd shape, and the outdoor one has shallow steps which cut the useable length down to about 6m, so it is not somewhere you can swim proper lengths, however they make it look on the website. it's really just for small kids to splash about, and very nice from that point of view.

Beautiful setting on edge of New Forest and still handy for a 15 min walk to local shops. A few minutes stroll and you are on to the forest routes and with the wild ponies. Used gym and jacuzzi and indoor pool. Lovely lounge areas and fireplace to sit and read the paper and enjoy a morning coffee. Fantastic to have a few car chargers for electric cars on site so quickly recharged. Annoyingly the “eco-friendly” setting of gym machines mean they turn off and lose your data the moment you stop jogging/ pedalling-need to change that as should allow a 1 minute pause while take a drink. Spa towels were thin NHS-style towels - expected something soft and fluffier! TV did not work at all in our room which was a shame. Comfortable stay for a weekend. Easter picture trail for children in hotel.

Friendly staff but very tired room- towels dreadfully thin, bobbly and needing to be replaced, big chip in bath, headboards all worn. Old fashioned facilities- indoor pool not suitable for a proper swim due to depth and shape - more suitable for young children.