Point Pleasant Resort

The property is beautiful and the staff is amazing. My family and I really enjoyed Yolanda in the restaurant. We were there for 6 days & 5 nights. Everyday and night, there was a power outage several times throughout the day lasting for 2– 4 hours each time. It became challenging for a family of 6 to shower and maintain our hygiene, especially after leaving the pool. If we didn’t plan properly, we didn’t have water!!! The living quarters were amazing; however, when the electricity returned, there were only 1- 2 plugs that were functioning properly. Also, my family and I would wake up in a sweat for lack of air conditioning in the middle of the night. Unfortunately, we couldn’t open a window for fear of getting bit by mosquitoes. Power outages became so routine, we figured out the schedule. Then we planned our outdoor activities as to when we would have electricity. Other than the intermittent power outages, the facility & staff is great and welcoming.

The views from the rooms were gorgeous, the staff was friendly, and the Sun and Sea restaurant was fun with great food (Ocean180's food was not worth the price)! The full kitchen was great, the water pressure was good, the electricity never failed. And the private beach is small but adequate; we saw quite a few fish snorkling there (even a baby swordfish!). But the cons: * The property is located in a lower-income area (we drove around nearly the whole island). Mostly-secure, gated community, but one time I was approached by (very clearly) a non-resident who likely came from the pedestrian access, next to Sun and Sea, who asked me if I wanted to buy some weed. * The property itself is very, very steep with LOTS of stairs and hills. * Whatever room number they emailed you that you would get is NOT guaranteed. * The lobby is only open until 6pm, so be careful if your plane arrives later and you get there after hours to check in. * The wifi was adequate but spotty, so don't rely too much on it. * The unit we stayed in, D32, had louver-style windows that wouldn't close all the way, so the AC wouldn't maintain in the bedrooms. Also, one of the dining room chairs were broken, and there were bugs in the recliner cushions that the maintenance staff and exterminator couldn't detect. (Ask! They did compensate us.) * If you have a maintenance issue, it could take up to a week for full resolution. * The gym itself, especially the floor, was very dirty, and most equipment was broken.

The view from our room was very nice! The room itself was very small and the floor was VERY dirty!! The floor had not been mopped at all as the dirt on the bottoms of our feet were proof. One of the burners of the stove did not work. The old man who works the security gate is a JERK!!! We had been in and out of the resort to meet up with family staying at another resort and each time he would ask us our room number, name and take down our license plate number. We had just been there!!!! My wife and I will DEFINATELY not be going back! They don`t like us there!

Our stay was great. This is a family owned resort who personally manage and serve the guests with great care. I highly recommend staying here, we will be coming back soon.

We had an amazing time at point pleasant. Only thing i suggest is bring breakfast because they do not offer it there and buying groceries out there is expensive and you have to be careful with out of dates. I also recommend a lot of mosquito repellent because my family and i came back home covered in bites that are extremely itchy. Other than that the view is amazing and so is the hotel staff. Lots of hills so be prepared for a workout.