Aishen K Club Kamelya Collection

Service level has dropped since we were at Selin Hotel 6yrs ago. The smiles, kindness, hospitality are below expectations for a 5 star hotel. We experienced bedbugs in our room when removing bed sheets after 5 days! of usage. No compensation or apology was given for the inconvenience. I had my birthday upon arrival and was informed to get a voucher as gift which was not given. The complex is predominately for Russian and German speaking guests (not Scandinavian). The buffet is large but not similar day in and out, after 5-6 we got bored (also missing more authentic Turkish dishes). The ambient in Amber restaurant (Club Aisha) was very loud, better at Selin and Fulya. Also do not expect any bargain prices in Turkey, 146€ for a pool bedmadras (angel wings) is MASSIVELY overcharging. Finally don’t expect that everything is free in the hotel (pocket money will be needed at the hotel as well). On the positive side they have loads of activities for children (entertainment team are doing a good job). There are better hotel alternatives in the area.

After a 3-night stay that ended today, I want strongly recommend this hotel. Everything is as a tourist wants. The rooms are large and good. The facilities are excellent and everything is available in the hotel. The food is very diverse. The entertainment team works in the best way to give you happiness. Aqua gives an extra advantage for adults and children. Just a small note that more attention should be paid to cleaning the rooms, but I will not let it reduce my rating for the hotel

Great hotel for families.

1. Terrible cleaning service. We left $20 for the room cleaners every day from the first day of our stay (because we have a young child and wanted it to be very clean), but the cleaning got worse and worse. Not to mention, we checked into a room with sand on the floor. The broken drain in the bathroom wasn't fixed even after several calls and visits to the reception. 2. The rooms are either very old or poorly constructed. Everything is shaky and falling apart. The mattress is simply "alive"; if two people sleep in the bed, you'll bounce every time the other person turns over. 3. There are no elevators in the buildings, so if you have a small child, don't accept the 3rd floor. It'll be tough for you. 4. The service is a whole other story... In the restaurant, they don't care about you. Nobody will ask if you want something to drink with your dinner. We also went to the paid Italian à la carte restaurant, after which we all got food poisoning. We were severely sick with high temperatures and all the symptoms. Did anyone from the hotel apologize? No one! I repeat, they don't care about you at all. 5. The food in the restaurant is not tasty! I've been to various hotels, from 3-star to 5-star, but I've never had such tasteless food. The selection is very limited. Breakfasts are terrible. Nobody will make an omelet to your liking. In summary, the hotel doesn't live up to its claimed 5 stars at all. Paying 4,000 euros for 9 days, we expected some basic respect.

Everything was great exept for food options, quality needs to be improved a bit. Room was old, but clean and spacious. Good aquapark and kids club. Also the bar areas by the pool smell bad and makes you not want to have a drink! I think for the price paid way overpriced!

It was our first visit to Antalya and we really enjoyed our stay at Aishan K Club. Room was very comfortable with all amenities. Staff was very helpful and accommodating. Food was very good, with generous buffet and plenty of options. Pools were very clean and well maintained. Water park was excellent as well. Beach also had plenty of facilities including free snack bars, ice cream corner and drinks. Overall it was very kids friendly and our three year old loved every bit of it. Only suggestion is to include Iron/ Iron board in rooms and arrange facilities for women only pool.

Very good resort for families with kids.

Amazing , wonderful property . Very fresh and delicious food every day , fun night shows and animation team. Clean property. Indoor pool warmer then outside pool if you are going not in hot season. Very well maintained kids club hIGHLY reccomend, our kids was in good hands and actually wanted to stay in there. Photo stand also did a good jo with our pictures, very kind young mans. Thank you for a great Vacation!

I stayed between the 2nd and the 23rd of August, so you could say that I spent enough time to see everything there is to this resort. The room looked nothing like the pictures online, I had booked a deluxe family room with one double and a single bed, on my arrival I found the room with 3 single beds. They were over booked so they were not flexible in giving me what I paid for. They cut corners in terms of cleaning and it wasn’t frequent enough. The sheets weren’t changed unless I complained, I would find small ants in my bed and eventually I had enough. The food was honestly terrible, their menu was consistent and changed maybe once or twice throughout our three week stay, so you can imagine how disappointing that is for a family that paid for the all inclusive option. I had asked them to place my room close to that of my children but they didn’t care. During my second night, all 3 of my children, aged 20, 19 and 13 heard a hissing noise (that of a snake) behind their bed. There was no night manager on the property and so they had sent security to check the room. After security dismantled my sons bed, I saw a makeshift panel trying to cover a hole behind the headboard. My children were frightened to fall asleep and reception wouldn’t change their rooms until 2 days later. When coming on holiday you would expect that you are there to relax, not to worry about the safety of your children. I’m utterly disgusted and appalled by the level of service provided.

It has been a greate pleasure to stay in this children friendly holiday village.. the service was perfect thanks to friendly service team.. Ce fut une expérience incroyable. Nous avons hate d'y retourner.. Merci beaucoup.. Olağanüstü bir deneyimdi, tekrarlamak için sabirsizlanıyoruz..