Novotel Tunis Lac

We arrived after 1.30 am to check in with tired sleepy kids , reception told us that we have an upgrade, when we entered the room the room was not ready and we found that there is no sofa bed ! The process of having another room took over 40 min The delay in the check in and having the correct room is a big issue when u have kids and you only need the room for few hours before your next flight

We were traveling with two small children and felt that the setup in the superior room worked really well, with a spacious sofa bed and the TV console as smart design solution for room separation. The two bathrooms and big bathtub plus walk-in shower added hugely to our comfort. The view was non-existent (looking at an apartment building) and at night it could get a little noisy outside but nothing too disturbing. Otherwise the hotel was very quiet. The included breakfast was high quality, very tasty Tunisian food and French pastry, really good with something for everyone. The staff was friendly, efficient and professional. If anything I’d say that they seem to be more used to business travelers and maybe people who come for shopping (the Mall of Tunisia is nearby), they didn’t seem to be used to proactively giving advice tourists trying to find their way around. The location was optimal for us, within 15min of the airport, Carthage and Sidi Bou Said. Downtown was more like 25min and the Bado was even further away, so we only went in that direction once. Generally the area had good amenities including a playground, pharmacies and cafes, some embassies are nearby and there’s a notable police presence due to the proximity to the presidential palace. Overall, a great stay and would definitely recommend.

I recently had the pleasure of staying at Novotel Tunis Lac, and I must say, it was nothing short of amazing! From the moment I stepped into the lobby until the time I checked out, I was impressed by the exceptional service, luxurious accommodations, and unforgettable experiences. The check-in process was seamless and efficient. The front desk staff welcomed me with warm smiles and genuine hospitality, making me feel like a valued guest from the start. Due to an issue with bed, I have got a free upgrade to a junior suite, it was simply stunning. It was immaculately clean and beautifully decorated, exuding a sense of comfort and elegance. The attention to detail was evident in every aspect of the room, from the plush bedding to the high-quality amenities. The breathtaking view from my window added an extra touch of magic to each morning and evening. Throughout my stay, the hotel staff went above and beyond to ensure my comfort and satisfaction. Housekeeping was impeccable, and I always returned to a perfectly refreshed and organized room. The room service was prompt, and the food was not only delicious but also beautifully presented. Beyond the hotel itself, the location was fantastic. It was conveniently situated near popular attractions and vibrant city life, allowing me to explore the local culture and soak in the beauty of the surroundings easily. In conclusion, my stay at Novotel Tunis was an unforgettable experience. Thank you so much.