KC Beach Club & Pool Villas

Very run down , many of the things in rooms do not work , PowerPoints , tv ,spa jets, lights … numerous requests with housekeeping to amend but no assistance. Breakfast very average. Pool appeared clean however a think film of black slime surrounded the pool. Both my children got sick, I can only assume the pool was the reason as we ate the same food for our trip. Have been to Koh Samui over 10 times, never would I stay at KC beach club again

We loved our recent stay at KC beach club. Having stayed at other great properties on Chaweng beach on previous occasions we booked this property with an open mind and no expectations, however we were absolutely thrilled to arrive at our amazing Villa room, with a private pool larger than any other we've had before, situated right next to the main pool and beach, we could open up the courtyard shutters if we wanted a view of the ocean, or close them up for privacy, it was absolutely perfect and the room was so spacious with a beautiful rainfall shower, spa bath and huge comfortable bed. The staff were all very friendly and accommodating. The breakfast included in our room rate was not as extensive as what we've had at previous properties, but still perfectible acceptable and given the great room rate, it really was not anything to complain about! The ladies at the beach massage hut were so great too, I had a relaxing one hour massage and manicure/pedicure. My husband is a smoker and he was very happy there were plenty of accommodating areas for him to enjoy his cold Changs and Cigarettes. There was a real mix of guests who were enjoying themselves at the resort while we were there, from young and middle age to older elderly couples, young families and professionals, it was a great all round resort, and only just 100m from the main shopping centre and lots of street restaurants in Chaweng, overall, very impressed and would definitely recommend the property to others.

I booked this for our young family as it had a '2 bedroom' option. When we arrived the reception was smelly and dated, the guy taking our bags dropped everything off the trolley within the first 5 metres... not a great start but looking forward to seeing the room. He then takes us up what looks like a staff entrance, across the poolside fake grass that's all bumpy and filthy to our room. Its hot, right next to the main pool which is blasting dance music. The rooms are big but that's about the only nice thing I could say... the whole place is dated, stinky and feels like a cheap backpackers. We finally get the 80's aircon to work but quickly agree for the money we paid this place doesn't meet our expectations. When i raise our concerns the staff were at least friendly but they still ended up charging me 9000 baht to cancel even though we hardly touched the rooms. When I told them we had a 2 year old and the music was too loud, they said 'you should have known its a party place from the word club in the name'. I guess this place would be good if you're in your 20's, looking to party and don't pay more than 3000 baht per night... but banana fan next door looks SO MUCH nicer and they actually have a restaurant... KC only had 5 or so items on the menu and all super expensive. In the 2 hours I waited for them to agree to partially refund my 3 night stay, 2 other groups came in complaining about things, aircon not working etc... it seemed like they don't really care.