Centara Reserve Samui

Nothing is too much trouble at this hotel, we were a family group travelling with a 2year old in the group & every small detail to accommodate the whole group were met. Every staff member without exception always greeted us with a smile & were always very helpful. The hotel is very clean in all areas. There is a great choice of restaurants & poolside drinks/food. Located directly on the beach is also a huge plus. The hotel grodbs & garden are kept to a pristine standard. All in all there is nothing not to like about this hotel & it is definitely a hotel we would all love to return to. Thank you everyone at Centara Reserve for an amazing holiday.

Terrific experience all around. Beautiful beachfront property, two spectacular pools (adult only and family), perfect location on Chaweng Beach (close to the action if you want it, but not too close if you want peace and quiet). Rooms are very nice, modern and clean. Service and staff was top notch. Excellent breakfast buffet, tons of variety and all was very good quality. Highly recommend Centara Reserve, I will stay again if I return to Samui.

It’s an excellent hotel with a beautiful beach . My family enjoy the rooms , the beach , the breakfast and all you can ask for

This is an amazing place to stay!!! Staff become your family, so friendly and helpful. I can't wait to come back

Staff and service, totally awesome and professional. Hotel room, its perfect. Beach, out of the world...fine white sand with crystal clear water Hotel pool, family friendly and excellent layout.

Lovely resort. Well kept. Labourers work hard in sunlight. No fans or water. Despicable treatment of humans. Bad lighting outside. Dead snails everywhere as no one can see where to step. ‘5*’ hotel can’t keep pools open longer than 7pm. Great breakfast. Make sure u get there & finish by 8:30am. After that staff can’t keep up. Mix up orders, forget things. Breakfast timing only until 10:30am. So much for a ‘5*’ hotel. Free minibar. Low quality juices given. Genius who came up with design should be administered to asylum. Stone floors in bedroom but WOOD in bathroom. It’s a walk in shower room. Water has rotted walls & floors. Damp marks everywhere. Strange, disgusting permanent smell even after leaving windows open all day. This isn’t something cleaner can do. Bathrooms need to be completely renovated. Fixtures never clean. In room dining is expensive & mediocre. I ordered kids menu set. Supposed to be 1 main & 1 side. Ordered chicken strips & fries. Got a call from reception saying fries are a main. I wanted to call her stupid. On checkout female staff asked for slippers back! I told her they r used. She said they wash them & give to next guest. Made me open up suitcase. I tried to hide dirty clothes so public & male staff can’t see! ‘5*’ hotel is too poor to allow guests who have paid 1000s to take slippers. Scum. Room also has flip flops. DIRTY. Don’t use unless you want fungus. No guest used theirs.