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MAI HOUSE Patong Hill

5 star hotel
Kids stay free
9/10 Excellent
(290 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

2 outdoor pools, a full-service spa, and a restaurant are available at this hotel. Free WiFi in public areas, free self parking, and a free beach shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.

Nearby attractions

MAI HOUSE Patong Hill is located in Patong. The area's natural beauty can be seen at Patong Beach and Karon Beach. Traveling with kids? Consider Phuket Cable Ski and Phuket Wake Boarding, or check out an event or a game at Patong Boxing Stadium. Guests appreciate the hotel's central location.

Popular amenities

Family friendly

2 outdoor pools
Babysitting (surcharge)
Children's pool
Free children's club
Laundry facilities
Mini-fridge
Playground
Snack bar/deli

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

1 bar
1 restaurant
Buffet breakfast available for a fee daily 6:30 am–10:30 am: thb 550 for adults and thb 275 for children

Spa

3 treatment rooms
Aromatherapy
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - thai
Massage - deep-tissue
Massage - prenatal
Massage - sports
Massage/treatment rooms
Spa open daily
Spa tub

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Dry cleaning service
Hair salon
Laundry facilities
Luggage storage
Multilingual staff
Porter/bellhop
Tour/ticket assistance

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
This property does not have elevators
Wheelchair accessible (may have limitations)
Wheelchair-accessible parking
Wheelchair-accessible registration desk

Things to do

2 outdoor pools
Children's pool
Fitness center
Full-service spa
Playground

Outdoor

Garden
Pool sun loungers
Pool umbrellas
Terrace

Conveniences

Free newspapers in lobby
Front-desk safe

More

Designated smoking areas

Nearest Airports

Airplane
Phuket International Airport
23 km from this hotel
Krabi Airport
77 km from this hotel
map

Reviews that mention...

Family Reviews

for MAI HOUSE Patong Hill
star-fullstar-fullstar-fullstar-emptystar-empty

3.5 out of 5 stars

2 reviews

Review data

5 star reviews

0%

4 star reviews

50%

3 star reviews

50%

2 star reviews

0%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about MAI HOUSE Patong Hill

Latest reviews (2)

O

Oleksiy

19 Dec 2023 - 21 Dec 2023
reviewed on hcom

3 out of 5 stars

Pros: 1. Nice clean rooms. 2. Good food. Cons: 1. Location, location, location -- it is just far from the city center and the beach. 2. The free shuttle service is only every 2 hours starting 10am (good luck if you want to be an early bird) and finishing 8pm. Yes, you can get Grab, but it will cost you 500 baht to go to the beach/town. 3. The shuttle bus to the beach is supposed to take 20 minutes, but in reality can take between 30 minutes to one hour!!! 4. The night I was there the 8.20pm shuttle from the beach arrived to the hotel at 9.45pm -- because the smart driver Bill decided, instead of going straight to the hotel, to go pick up his friend/guest at the Mall -- without informing 12 other guests that were on board of the shuttle bus (including a couple with a 2-year old kid). Needless to say, nobody was even there ready for pick up when we got there. The whole trip turned from 20-30 minutes to more than 1 hour! (just to get back from the beach). When I have asked to talk to manager upon arrival, he/she were not available. Nobody bothered to apologize for 1 hour trip, with 12 people on the bus sacrificed for 1 guy who was not even there! 5. Some rooms on the ground floor face the kids day care center -- on the day of arrival, there was a kid who was just walking there and banging on the glass doors of every room on the floor! Overall, I suggest you to stay away from this place -- poor location combined with transport inconvenience are just not worth it.
A

24 Aug 2024 - 25 Aug 2024
reviewed on hcom

4 out of 5 stars

Hotels is nice and clean. Many kids and families. Staff could be more friendly and guiding.
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