Destination Resorts Hua Hin Cha Am Beach Resort & Spa

It was amazing. Both my children enjoyed a lot. Faced little problem with halal food around but the nearest 7Eleven is a life saver.

Great for families! Highly recommend

We stayed in a 2 twin beds room. Taking shower experience was horrible. Only a glass window partition so water gets splashes all over the place which needs be cleaned afterwards. Breakfast needs little bit more varieties. Staffs were very friendly. Near beach not in a condition to soak your feet. kids had fun. Lots of local thai restaurants are nearby including a 7-11. Hua Hin Beach is 17KM or 20 minutes if you are lucky to get a hold of a GRAB

Hotel is in disrepair, our room awaiting to be refurbished, shower falling apart, sink plug not working correctly, wait ages for lifts, Spa not operating, no upgrade offered, kids club was excellent and staff for my grandkids. Also to far out from main centres. I know Radission have just taken this back over, but will need looks of time and money spent on it. Not up to Thailand hotel quality

This is a family friendly hotel with plenty of free things to do for the kids. Thank you for these little extras. We would love to come back and enjoy our spacious family room again.

This was a short getaway to the beach. I've stayed at Novotel brands before and this facility was in the worst condition I have ever witnessed of the brand. The overall hotel is dated and in many areas including the pool in disrepair with broken concrete and tile, damaged wood, an unusable mini-golf. No social distancing is being enforced in the restaurant (only 1 open currently) The beach is only for walking as it's littered with coral. The breakfast for $10 USD pp was absolutely not worth it in food or service. We were told certain facilities were closed only later to see other kids using the same facilities. Room service is slow and the food is very bland. The GM here either does not care about the property or is OK with the status quo. Regardless, I will not be coming back, and unless you are looking for just a simple room, there are better options near by.

Great place! Very family friendly.

The mini golf did not exist, food in the executive lounge was not available until I complained, the roof top bar was not open during the week, 4 beer pumps in the sports bar did not work and beer had to come from another area, food was not served as one so my party was eating ar different times. The rooms had coffee makers but no pods until I complained and coffee mate for only two Cups. Large areas of the complex in very poor maintenance and the “brown deck area” by the pool was dangerous to walk on as I found out and reported to staff who placed warning cones. A bottle of wines was £88! of the 5 PS4 only 2 worked in the kids play room all of my stay. The staff were excellent working very hard with obvious depleted resources and special mention of Bunty Mulaker (Guest Journey Manager) and the executive lounge staff who went the extra mile. The pool was excellent for kids and adults with a constant lifeguard on duty.

The hotel has a lot of entertainment activities for kids which my children loved. The room was good and all are facing the sea. Staff was friendly. Environment area is not too crowded and peaceful. But the hotel is a little bit old and need some updated. The wifi in the room was intermittent and needed to be rebooted a few times which is annoying. The pool slides was not built correctly as it was not a smooth slide. Keep stucked in the middle. Beach not suitable for swimming. Was informed by a hotel staff that the hotel served Halal food but after checking with the F&B, it wasn't. Need the right info to be communicated to guest.