Holiday Ao Nang Beach Resort Krabi

The facility is very excellent. Three large sliders in the swimming pool together with huge kid and teen clubs for family. Wifi is excellent, and staff also allow us to check-in late until 2:15 pm (we bought Kayak tour ticket in the moring).

Poor maintenance of the guestroom, air conditioned kept on tripping and was not working well, water shower not working well including the fan in the room. Staffs very unfriendly and rude especially at reception counters. Drinks and food very expensive. Only good thing, kids pool slide was superb and kids enjoyed it. Property need to buck up on their services and maintenance of the rooms.

The hotel is super nice, and much recommended for the kids! Rooms are spacious, the pool is perfect. And a great kids club, too. Jade was super helpful - and solved all our questions! Thank you! We would not recommend going to the restaurant at the hotel, it’s disproportionately expensive, and the service was slow and forgetful. We had to remind about half of our order a few times.

This was a disaster stay that ruined our family vacation. The fact that room was small - was ok and known when I booked the family room. But 2 the single beds for a family of 4? There is no way this is a family room and the clerk at the desk was rude stating that this is my problem as I should check the sizes of beds! She also lied to us saying that all rooms are like this. There were family suites that they could have upgraded us to- I was even ready to pay for upgrade but it was not even offered. And as an apology- they sent a letter from a management and a plate of banana and 2 oranges! Property is run down, rooms look like they are from 1950s . There are a lot of good hotels in Krabi in Ao Nang area- do yourself a favor stay away from this one!

Supernice pool (if you can find a sunbed) and ok breakfast (if you can find a table..) When we arrived (2 adults and 2 kids) they had only prepared the room for 2 persons. Took several hours to get towels and ekstra blankets for the kids. Only got 1 so they had to share 5 nights. We gave up.. the room was not good, if you want to stay here, choose poolside rooms. The room on the ”garden“ side smelled awful.. tried to upgrade og change room but imposible. Were not very clean either, bed linnen were stained and full of holes.. Location was perfect thoug.

Great hotel in a good location. Noted lots of families there. Great breakfasts Internet was sketchy in our room at times.

Good for family

Excellent stay, the family loved it. Thank you very much

We waited for an hour in the lobby waiting for our tour guide to pick us up for a snorkelling trip. Within 15mins of us waiting the staff noticed there’s an issue from our tour organisers and offered his help. This excursion isn’t part of the hotel but I was so happy and relieved help was offered. This says so much about how attentive and friendly the staff are. Truly amazing. Breakfast buffet was offering Thai and international options. Thai rice porridge was my favourite with all the usual garnishes and sauces takes me back to my childhood getting ready for school in Thailand.

We booked a direct pool access room, didn’t like the pool that was not on the main pool with the bar, had a musky smell and a lot of mosquitos. Asked for a room change the next day and the front office staff was kind enough to change room for us. We moved to the main pool where the pool bar was and it was better though it wasn’t renovated as the previous room. My kid loved the water slide and spent most our time there. Walking distance to massage, restaurants and 7-11. Breakfast was average. Overall was a good stay for us.