Hyatt Place Bangkok Sukhumvit

Our family experience was superb from the moment we arrived at the property until we left. The concierge- Tai is a master of his craft…attentive, gracious and result driven. We can’t say enough about our Hyatt Sukhumvit experience. It was very positive and we will return again.

We booked a standard room for our babymoon vacation in Bangkok and although we requested a quiet room, we ended up sleeping with ear plugs as a very disturbing humming sound kept coming out of the ventilation even when turned off. We asked the reception to have it checked by someone and two men came to our room instantly. They tried to fix the ventilation by opening the ceiling and moving some things, but in the end they couldn't fix anything and as they didn't speak English, they didn't understand what was wrong. Also, due to the faulty design: 1) The rooms are very dark. 2) The TV is fixed on the side of the room, so you have to turn your head whether you're lying on the bed or sitting on the opposite sofa. 3) There is no proper desk in the room. 4) There is no mirror except in the entrance: not convenient when putting on makeup in the morning. 5) Low water flow in the shower. Cleanliness - brand new hotel opened in October 2017 so the rooms are immaculate with a modern design. Personnel - friendly and always ready to help. Breakfast - simple but good: cereals, pastries, toasts, yogurts, dim sum, rice porridge, fruit juice, coffee, tea, etc. Amenities - the pool is not big but has a great view. The bar was still under construction end of November.