Courtyard by Marriott Bangkok

I like the room it is has enough space for family of three but how they poorly treated us when we did an early check in spite having to notify them earlier that we are arriving early and expecting an early check in was very disappointing. Our early notification for airport pick up was handled poorly. Although, I sent the email confirming a request for transportation. Eventually finding out they did not read it that made us stuck for a couple of hours in the airport with a very tired five year old child. The location is remote even when it is situated blocks away from the mall. There was no available transportation to any point like what they advertised. Any request in their front desk service has delay. We waited for two hours in the reception for a room and was asked to pay half day booking price since she allow us to check in at 6 am. Only to find out that it is available at 7 am and a smoking room. The front desk staff who assisted us gave us a smoking room since it was an early check in. All in all we had a stressful stay in this hotel. Only thing I like was the breakfast spread.