Jasper Young Hotel Banqiao

This is an upscale hotel that felt brand new. The rooms were a good size, the beds were comfortable, the bathrooms clean and modern (almost too modern, the auto open/close/flush toilets scared our kids :).

Family trip we booked about 2 wks stay. -The walls are very thin-specially area where the wall connect to the window. You can hear next door neighbor talking, moving etc and even smell the food they eat. I’m not kidding. This happened 3am night waking us up. -Unchanged bed sheets. The 1st day there was this odor coming from one side of the bed. I didn’t think much of it until 2nd day so I decided to open up my bed sheet. There was a protective layer underneath padding so I got closer to sniff and realize this horrible smell so I requested house keeping. After house keeping, I inspected the area again, the smell was still there so I knew they never change protective layer (padding) or let alone bed sheets. This horrify me! Spoke to house keeper whom promise it will be changed. -Travel agency loaded tourist. The issue here is having too many tourist gets very noisy and packed throughout the day. I understand this hotel cares about making a lot of money but when you disregard customers that book directly with you its bad customer service. Check out time is noon, I asked if I can get an extra hour since my ride can only come at 1pm. The answer is No since they are so packed with bus tourists there is no leeway. -Overly zealous House keeper that won’t leave you alone. Creepy since day 1 it’s as if they are waiting for you to leave so they can talk to you. Always noticing when you leave no matter time of the day (turnoff clean room) Mind you they’ve access to your room!

Good for family