Hotel Basecamp

Excellent customer service. Clean rooms and good quaint amenities. Excellent breakfast choices for family. My kids love the room

Hotel Basecamp was amazing. Incredible breakfast, super helpful and friendly staff!! Great for families.

OK , Sometimes in life things just you get those surprises that just make a trip fantastic. I was booking a Zermatt trip and I know my wife likes the fancy places from instagram and Tick Tock.. It was new years and the city was basically sold out. Basecamp had a couple rooms left and that was it city sold out...so I just went for it thinking it would be ok probably for hikers like a hostel and wed be ok . LOL we got in late they had a key at the door waiting for us I walk into the huge perfectly kept room a giant window overlooking the Matterhorn. I said to my wife is this for real. This is exactly how I pictured the perfect room on our trip to be. The bonus is the Staff is AMAZING and will help with anything you need. The Swiss breakfast in the morning perfect and the location for skiing the downtown Zermatt and apres ski couldn't be better. Now for the interesting part. The owner Richard is a world famous mountain climber and rescue climber and has decorated the rooms with his adventures from around the world the pictures are breathtaking from attop the worlds most famous mountains. Its so freaking cool, he's climbed matterhorn 270 times. Book this place . you wont be disappointed . It's so clean and well kept your think you were at a new 5 star hotel. We will be back with the family next time !!

Spotless, near to every thing ,great staff and service. We love our family room, so clean and great interior design . Awesome view of the Matterhorn.

Everyone we met went out of their way to help us enjoy our stay. We were a family of six spread across three rooms. The rooms and common areas are nice. Breakfast is perfect. Excellent location for all three Zermatt ski areas, restaurants, shopping and night life. We could walk everywhere, even in ski boots. What else can one ask for.