Hotel Sport

This hotel has the potential of being a good choice for the area. It has great kids facilities although I don't think the hotel likes children very much. The hotel has been let down by appalling management and service. You might have a stress-free stay if you have no need to communicate with staff. However if you are unfortunate enough to have any needs or interactions with reception and/or management (especially Theresa), be prepared to have your experience turned upside down. Personally I would prefer to pay extra and stay in a hotel with a better customer service ethos and where the staff have been trained how to/not to speak to guests. It's very upsetting when management show little respect to their paying customers and are unable to show restraint when it comes to communication. (I would like to point out at this stage that there was one staff member - Sebastian - who I believe was delightful. He is new, young and probably not yet influenced by the hostile example of his colleagues).

Under the attentive and guest-centered leadership of Frau Leuenberger, the team of Hotel Sport makes the entire difference between what could be a comparatively old hotel and the place that it really is: a hotel where I have felt warmly welcome despite the Covid-induced complexities of the current times. I have really liked to be here and look forward to go back in future: thank you for a great stay!! A special thank you goes to Lisa: she is ultra friendly and patient and always has a smile, despite large numbers of out-of-control and sometimes seriously Covid non-compliant kids in the breakfast room. A remarkable achievement in her challenging position!

Amazing for families with children of all ages

Lovely family stay at this comfortable and friendly hotel, everything was clean, the breakfast and dinner were delicious and the service was good. Thank you for a lovely time.

I loved this hotel-it has a lovely warm welcome and although the decor is a little dated it is spotlessly clean and very comfortable.The staff were so friendly and helpful.Its position was perfect with the local bus stop outside and easy walking distance to either Klosters Platz or Klosters Dorf where you could catch a train to go further afield or grab a bite to eat.We stayed over Christmas and the atmosphere was magical.I would definitely return.I travelled with my wife and 2 teenaged children and we all enjoyed.

We stayed over Easter with our 2 children and some friends who also had children. It's great for families with an excellent swimming pool, including a children's pool, a well-equipped and clean playroom, sledges, children's meals, even a bowling alley. It's very large and spread out which makes it difficult/impossible to leave the children in the bedroom whilst you go off for dinner/breakfast unless you have a baby sitter. It's reasonably well located, being very close to the bus stop, but not in the centre of town, and they do have a free shuttle bus. It's a very good value three star hotel and the rooms are decorated accordingly. Of course they could be more comfortable and luxurious but they are good value and extremely clean. The beds were comfortable and the plumbing works well. The food is very good. This is much better (and more expensive) than three star and the restaurant is a quality restaurant in its own right.