AlpenGold Hotel, an IHG Hotel

The service was not great. Understaffed and often did not understand or answer your request. Slow service at everything from restaurants to the spa room service etc. WARNING! The saune is for adults only. Do not got there with your kids. People go there naked but there was no warning for this and no one from the staff told us this local culture deed. Food was rubbish but Switzerland as a whole does not have great food to be honest. The hotel is nice the manager was very kind to upgrade us. The facilities were great location is good and you have shuttle service for free. Its a really nice hotel.

We are very satisfied with our stay in general. The hotel is located quite far away from the centre, but I’d say it’s an advantage, rather than disadvantage, since it’s always quiet and you can enjoy the views of the nature after a tiring day of skiing. The spa is amazing too, but around 4pm there is always loads of kids that splash around the pool, so I’d advice you to go there after or before the “rush hour”. Despite the fact that the hotel is located on its own, there is a convenient shuttle that takes you to skiing stations, so we never had a problem with that. I was learning to snowboard, so the driver was picking me up from a completely different location without any hassle just a call away. The only problem I’d say is the cleaning service, the housekeepers used to always forget something in our room, like a cleaning spray or paper towels right in the middle of the bed, sometimes they wouldn’t even clean our room before 12pm, so when we get back from skiing we have to take a shower and be in a room, which means that we’d have to stay in unserviced room for the rest of the day even if we leave.. that was something we experienced for the first time in a 5 star hotel, especially the forgetfulness of the maids, which became a guessing game: “what missing item will we find today? Do you think they cleaned our room at all?” And we’d have to pick around the corner as we walk out of the elevator just to find that the note “please make up our room” is still there...

Stayed at Intercontinental Davos around the New Year's holidays with the family - everybody loved it! Everything worked nicely, service was great (although the staff looked overworked, they compensated with genuine friendliness), there are three excellent restaurants; the room was rather large, comfortable, with a great view towards the valley and the mountains. The kids loved the outdoor swimming pool.

The hotel is excellent 5 starts hotel , very good hotel for family