Sheraton Zurich Hotel

We stayed for 5 nights and while the front desk systems need updating as we had minor hiccups with the checkin and billing. The front desk staff were polite and patient. The restaurant staff were excellent they went out of their way to make sure we had breakfast to our needs as we were vegetarians. The rooms are spacious and with great amenities. The location was at least to our liking as we needed someplace which was quiet and away from the crowds. There is a tram stop just out side the hotel which takes to the main train station and bus station within minutes. And few minutes from the airport as well. Good eating options in the hotel as well as around it. Would recommend for families.

Canceled trip due to family emergency and refused to give refund. Rude staff. Inhospitable.