Novotel Zurich City West

About the hotel

An indoor pool, a restaurant, and a fitness center are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli, and a coffee shop/cafe are onsite.

Nearby attractions

Novotel Zurich City West is located in Zürich Center, a neighborhood in Zürich, and is near a metro station. Swiss National Museum and ETH Zurich are cultural highlights, while Paradeplatz is a notable landmark. Check out an event or a game at Letzigrund Stadium, and consider making time for Zoo Zurich, a top attraction not to be missed.

Popular amenities

Family friendly

Children's pool

Indoor pool

Laundry facilities

Playground

Snack bar/deli

Soundproofed rooms

Wifi

Available in all rooms: free wifi

Available in some public areas: free wifi and wired internet

Food and drink

1 bar

1 restaurant and 1 coffee shop/cafe

24-hour room service

Buffet breakfast available for a fee 6:00 am–10:00 am on weekdays and 6:30 am–11:00 am on weekends: chf 32 per person

Coffee/tea in common area(s)

Guest services

24-hour front desk

Concierge services

Daily housekeeping

Dry cleaning service

Laundry facilities

Luggage storage

Multilingual staff

Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)

Handrails in stairways

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

In-room accessibility (select rooms)

Wheelchair accessible (may have limitations)

Wheelchair-accessible business center

Wheelchair-accessible fitness center

Wheelchair-accessible lounge

Wheelchair-accessible parking

Wheelchair-accessible path to elevator

Wheelchair-accessible public washroom

Wheelchair-accessible registration desk

Wheelchair-accessible restaurant

Wheelchair-accessible van parking

Wheelchairs available on site

Things to do

Children's pool

Fitness center

Indoor pool

Playground

Outdoor

Garden

Outdoor furniture

Picnic area

Terrace

Conveniences

Elevator

Free newspapers in lobby

Front-desk safe

Gift shop/newsstand

More

Smoke-free property

Show less...

Nearest Airports

Zurich Airport

8 km from this hotel

EuroAirport Basel-Mulhouse-Freiburg

77 km from this hotel

Reviews that mention...

All reviews (13)pool (7)staff (7)location (1)family room (1)clean (4)playground (1)sleeping arrangements (1)

Family Reviews

for Novotel Zurich City West

4 out of 5 stars

13 reviews

Review data

5 star reviews

46%

4 star reviews

31%

3 star reviews

8%

2 star reviews

15%

1 star reviews

0%

We have selected a sample of reviews which reflect what families have said about Novotel Zurich City West

Showing 1 - 10 of 13 reviews

Latest reviews (13)

H

Halldór Freyr

16 Jul 2024 - 18 Jul 2024

reviewed on hcom

5 out of 5 stars

Very nice hotel with a big room, big bed and sleeping sofa where the 2 kids slept. Breakfast was very good and small swimming pool downstairs. Nice service and everything was great.

H

HAMZA

9 Apr 2024 - 10 Apr 2024

reviewed on hcom

4 out of 5 stars

Family room size very small. Not worth the money charged for a family room. Location very good, close and easily commutable.

S

Shayne

15 Dec 2023 - 16 Dec 2023

reviewed on hcom

5 out of 5 stars

Amazing hotel overall. Brilliant service with the late welcome and check in. However the virtual concierge did not work and the front desk never got back to us about a request for another blanket. But we still had a fabulous stay. The buffet breakfast is worth the extra fee. And the kids loved the swimming pool. Excellent coffee in the rooms. We didnt want to leave.

T

Tariq

25 Aug 2023 - 27 Aug 2023

reviewed on expedia

5 out of 5 stars

Nice rooms, easy walk to good eating places, kid friendly and safe environment

E

Eric

Invalid Date - 15 Jan 2023

reviewed on orbitz

4 out of 5 stars

Good stay for the family. Tram located nearby. Several shops in the area make it convenient to grab essentials. Pool was nice and clean.

F

Fatmah

5 Aug 2022 - 7 Aug 2022

reviewed on hcom

2 out of 5 stars

Hotel looks 3 starts. Very basic and extremely small. Bathrooms unlockable. Room are small. Staff are friendly. There is a kids area outdoor which is good

L

Lindsay

15 Jul 2022 - 18 Jul 2022

reviewed on orbitz

4 out of 5 stars

We stayed 3 nights at the Novotel. It was a nice hotel - kids enjoyed the pool and swings. The breakfast was good and the front desk staff were friendly. It was very busy though and it felt like the staff were overwhelmed. The pool area didn’t have any towels and it took over half an hour to bring some. The garbage cans were overflowing at times as well. We just accepted it for what it was and had fun though. The rooms were clean and the area was interesting - nice restaurants within walking distance and not too far from the main part of Zurich.

M

Mario

18 Jul 2022 - 20 Jul 2022

reviewed on orbitz

5 out of 5 stars

The property is new and in a central area for families or individuals traveling. They have AC which was hard to find. Our stay was run smoothly. The only comment was the hotel was short-staffed and could use more personnel to help. Overall it's a great hotel

K

Karen

11 Jul 2022 - 13 Jul 2022

reviewed on orbitz

4 out of 5 stars

Our family had a lovely stay

O

Oliver

30 Jun 2022 - 1 Jul 2022

reviewed on hcom

5 out of 5 stars

Clean and great for families. Kids loved the pool!