Travelodge Valencia Aeropuerto

Worst night ever ! Don’t stay in this hotel ! We checked in around 7:30 pm with our 6 months little baby with us & we got only small bed even we have paid extra money for baby & they said it is not their responsibility to provide anything for baby. We found big insect (around 7-8 cm long) in room which can fly & my wife was sitting outside while holding our baby at 11 pm for 50 minutes. Initially they said we can’t allocate you another room as all other rooms are fully booked. But then i took receptionist to visit our room & he found insect & killed it immediately with shoes. And he said now you can stay in this room. We refuse to stay in same room & ask to allocate another room or we will find other hotel. Then they allocated other after 50 minutes of waiting because there is only one receptionist and he was continuously busy with handling other guest. We got finally other room which doesn’t had any blankets nor air conditioning and obviously nothing for baby. We asked receptionist if they can provide us at least blankets & they said wait for 5 minutes i will just bring you in your room. He knocked our door after 1.5 hours at 1 am & finally we got blankets. As already other mentioned many time air conditioning wasn’t working even. I can give minus start if i can. Don’t booked cheaper hotels one can add 5-10 € more and find far better hotels which i found very next day by giving only 6€ more. Parking was under maintenance & need to park on street.

I arrived after midnight and they had sold out the hotel although I had a payed reservation. They told me I had to go to another hotel and that all other hotels seemed to be booked. The girl at the front desk was extremely rude and did not try to help us at all. I came with my family and they did not bother to help, the hotel next door helped us out in trying to find another hotel that was far away. They ended up still charging me for the room and Expedia is not holding them accountable.

AC don't work at all Room too small No place to open the luggage just the floor Only 2 pillows like children size No caffe maker or even a phone

The hotel was overbooked when we arrived at 12.30am and was told that 3 of the rooms were broken (?!) even though we’d booked the room weeks in advance. Then we had to wait over an hour while a receptionist tried to book an alternative in the area while we had small children asleep in their lobby. Not a great start to the holiday and I won’t be booking at any Travelodge again in the future. Too disorganised, unfriendly and appalling service.

My family has stayed here 4 times now the night before taking a flight from Valencia. This minimalist hotel is perfect for our family. I would recommend it just for the price even if staying in Valencia as it has the metro/subway right out the door which brings you to the center. Polite employees.