Hotel Sercotel AB Rivas

My trip was to visit a family member who was sick the staff was extremely friendly and helpful. They were also very accommodating to my situation. I would also recommend staying here for the future. There’s no major thrills but a good solid and clean environment which was comfortable.

The hotel is clean, and the price is reasonable, however, the night I stay, is horrible. Such a bad end to my Spain trip. When I check in, it's around 11 pm, only two single rooms left, and those two rooms are built near each other with only one door separate two rooms. it's not supposed to be a single room, but a family room. Because of that, it's not quiet at all!!! I know a guy lived next to me, since he was checking in at the same time of me. I can hear he walked in his room exactly like someone walk in my room, I can hear he was watching football, opening plastic bags for sneaks and unpacked his luggage. But I had no issue with that gentleman, it's our routine activity, everyone does it. THE REAL PROBLEM is the room has terrible soundproofing!!! As a young single lady, I couldn't sleep when I can hear exactly another guy did next to me. Usually, I fall asleep very fast, but that night, it's just so uncomfortable and unsafe to sleep. When I went to the lobby and tried to at least get a pair of ear plugs, the manager told me that they don't provide it and asked me to get it myself by walking to a pharmacy store alone at 12:30 am during midnight in a “deserted” place. BTW the room is hot even in April, not recommended for summertime.