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Jc Rooms Santo Domingo

3 star hotel
Kids stay free
8.2/10 Very Good
(785 verified Hotels.com guest reviews)
See verified family reviews (2)

About the hotel

Along with concierge services, this smoke-free hotel has a 24-hour front desk and tour/ticket assistance. WiFi in public areas is free. Additionally, gift shops/newsstands, a TV in a common area, and a front-desk safe are onsite.

Nearby attractions

Located in Madrid Centro neighborhood, Jc Rooms Santo Domingo is connected to a shopping center. Calle de Alcalá and Club de Campo Villa de Madrid are worth checking out if an activity is on the agenda, while those in the mood for shopping can visit Gran Via Street and Preciados Street. Madrid Wax Museum and Royal Botanical Garden are also worth visiting. Guests appreciate the hotel's location for the sightseeing.

Popular amenities

Family friendly

Cribs/infant beds (surcharge)
Rollaway/extra beds (surcharge)
Soundproofed rooms

Wifi

Available in all rooms: free wifi
Available in some public areas: free wifi

Food and drink

Continental breakfast available for a fee weekdays 8:00 am–noon: eur 6 for adults and eur 6 for children

Guest services

24-hour front desk
Concierge services
Daily housekeeping
Luggage storage
Tour/ticket assistance

Accessibility

Accessible bathroom (select rooms)
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
In-room accessibility (select rooms)
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

Conveniences

Elevator
Front-desk safe
Gift shop/newsstand

More

Smoke-free property
Tv in lobby

Nearest Airport

Airplane
Adolfo Suarez Madrid-Barajas Airport
14 km from this hotel
map

Reviews that mention...

Family Reviews

for Jc Rooms Santo Domingo
star-fullstar-fullstar-fullstar-emptystar-empty

3 out of 5 stars

2 reviews

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We have selected a sample of reviews which reflect what families have said about Jc Rooms Santo Domingo

Latest reviews (2)

D

Daniel

Invalid Date - Invalid Date
reviewed on hcom

4 out of 5 stars

Staff were incredibly friendly, very accomadating. The room was small but more than adequate. Bathroom was very clean and funky design which was cool. The walls are very thin so you can hear everything, so I would be careful if you have a family. Didn't dine there at all, and there was free water and Pepsi in the mini fridge, and the safe was cool too. But overall really enjoyed my stay there
A

Invalid Date - Invalid Date
reviewed on hcom

2 out of 5 stars

If you're looking for a hostel experience, this might work for you. When we first read the reviews, we thought, this looks decent. No frills which was fine since we wouldn't be in the room much. However, we felt this was a bad experience and here is why: 1. The beds are like sleeping on concrete and the sheets, etc. are very poor quality. They don't even give you a duvet, you have to use a smelly old blanket stored in the closet. Worst 4 nights of sleep we've ever had in a hotel! 2. No sound proofing throughout the hotel. There are kids and teenagers running up and down the halls/stairs screaming at all hours of the day/night. You can literally hear everything! 3. They have old computers from the 90's in the rooms and they don't even work. The rooms are small enough as it is, why take up space with a computer and desk when everyone has internet on their phones? 4. Terrible wifi, never worked. 5. The service provided was rude and dismissive. We asked the guy that checked us in the first night for restaurant recommendations. He gave us a map and told us where to go. He said, "you'll love this area, all locals and no tourists and the food is great." What a joke! He sent us right into the tourist traps! Restaurants trying to lure you in by offering deals and people on the street selling tickets for drinks/discos. It felt cheap and dirty. Avoid this place and stay elsewhere unless you're fine with a hostel.
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