NH Barcelona Diagonal Center

Great stay. Friendly staff. Very confortable junior suite.

Nice hotel. We had a junior suite and enjoyed the extra room. Would stay again.

Where to begin my god. First of all got there and the line was almost out the door for people to check in. Penelope which I’ve read a review about was mentally checked out and was of no help to the other employee. Seriously she took 30 minutes with each person she would attempt to help but kept asking her coworker how to do things. The other poor girl was stretched too thin. Finally we checked in and then went up to our room. The AC was blowing hot air. We went down to complain but we were asked “ so there’s no air blowing at all.” It was an instant red flag because clearly this was an issue before. Then I addressed the mold and shower not draining issue. Plus the dust, the broken mirror, and the suspicious staying and on the ceiling and wall. So I asked if we could simply be moved to another room. A blonde woman with glasses clearly the manager steps out of nowhere and says a kid you not “Well you ordered a simple room so that’s what you get.” I’m not joking. Then she made an excuse after we said it was cooler in the hallways by saying “Oh it’s because the heat from the window makes the room hot.” It was literally 8pm the sun was down. So she said she would send maintenance to check which she did but the room was one degree cooler when we got back from the festival. I had to take cold showers in order to be cool enough and stay in the room. Plus the bar was closed. It’s simply not worth the price and believe all the terrible reviews because I guarantee they are true.

Stayed in a junior suite: generous sized bedroom and lounge, ensuite bathroom (great shower) and additional WC. brilliant hairdryer! Wish they had bath sheets rather than bath towels. Friendly, helpful staff. Broken light on arrival, quickly replaced. On the downside -Disappointed it was a view onto interior well (NH site photos suggest this, but ones on Hotels suggest a view out). Bed is huge but very firm - I slept on top of the duvet. Usual irritation at being given a nice coffee machine and then spoiling it with 3 measly pods, and only 1 espresso and 1 standard cup: why do hotels do that knowing there are 2 guests? I left a note asking for 4 pods, not decaff, and was left 2 decaff 1 proper! I'm sure you can walk down to get more but it just seems daft.