Mayerling Abamita Apartments

Great location and comfortable for 2 adults and 2 children. Staff also went out of their way to let us into the apartment early

I struggled between a 3 VS 4 for this property . We stayed two nights and it was a family vacation for our family of four . There was enough space . It was in a decent location and felt like a safe area . It was clean upon arrival and the person who checked us in was very nice and quick to offer assistance with any needs that may arise . The decor was plain/ordinary and mostly hard floor throughout rather than carpet. Our view was of a courtyard . Not bad , not good , just a comment . One thing is have to mention , just because it did happen &I think it's relevant to mention is - on our last night the place began to reek of raw sewage 😩 It had been raining pretty solidly for about 3 hours, so I'm not sure if that had something to do with it , as it had smelled fine before that. The smell lasted throughout the night and into the next morning. If we were staying longer , I would've mentioned it today the person working at the desk . Overall it was a pleasant stay , as we spent very little time in the room anyway , and I'm sure the person staffing would've handled it promptly if we'd asked for help .

It is near attractions and metro transports. Easy to find meal options too. However, check in was limited to before 8pm. Our train arrival was after 8pm. According to the instructions I have left note to the hotel via booking agent but the hotel did not manage to feedback late checkin process. We squeezed ourselves into the gate as others were exiting and managed to find a number to call at reception entry door. The next day we found another family were having problems to contact the reception at 6pm since the reception entrance door was closed. Reception process can be improved. Also, when booking the photo of the room showed a room with street window, but the actual room only has two internal windows you have to close all the time.

They helped me to check in earlier which was great specially I have kids. This was amazing staff who allowed. No coffee or tea during the stay to be refilled. Was little bit annoying. The housekeeping doesn't do a lot. But the property was in good condition and a comfortable room. Would definitely go again. Thank you

This is an amazing location and the people are exceptionally friendly! Our family had a wonderful stay and will stay there again on our next trip. It so clean, so convenient, and so easy to find and access. We were very happy there and didn't want to come home. Thank you for a great experience!

Great place to stay especially with a family, very new and clean and great location walkable to many sights. The check-in is the only tricky thing since these apart-hotels don't really have a lobby and are not staffed if you arrive before 3 pm. It wasn't obvious that you had to go up a level in the building to get to the hotel.