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Jane
13 Apr 2024 - 18 Apr 2024
reviewed on hcom
5 out of 5 stars
Absolutely worth every single penny Amazing resort could not fault it at all staff go above and beyond build great rapport with the kids enjoyed every second of their holiday
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Leigh
11 Feb 2024 - 14 Feb 2024
reviewed on expedia
3 out of 5 stars
We had a good stay at the Tropical island - however very basic. The start with, the hotel is incredibly clean and the cleaners do a fantastic job daily. The facilities (incl. pools, activities, splash park etc) were great for the kids. However, the food at breakfast and evenings was poor - always just luke warm and not of great quality. The other restaurants out with the buffet were not open during our stay which we were not informed. We stayed in February which is considered a quiet time for them and the queue for check-in took ages to get through. There were also a number of things (access keys/towels/poolside drinks) that we required cash for and were also not informed of, which was incredibly inconvenient given we do not like to travel with cash. All in all, we had a pleasant stay and the kids enjoyed it but I wouldn’t necessarily return.
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Jevgenijus
5 Jan 2024 - 9 Jan 2024
reviewed on expedia
3 out of 5 stars
Very cold and tired apartments. Moisture and mould in the room. Very average AI food. It is not a 4-star hotel. The heated pools are not warm. The animation is only for French people or children.
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Rossalynn
26 Jan 2024 - 30 Jan 2024
reviewed on expedia
5 out of 5 stars
Hotel was fantastic excellent set up for kids and I have been in this hotel 4 times each experience has been great… rooms are clean food is fantastic
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Sarah
5 Aug 2023 - 18 Aug 2023
reviewed on hcom
4 out of 5 stars
Over all we had a great holiday here.
The staff were really great, most were super friendly all were helpful!
The complex is a bit dated (well used and weather worn) but the maintenance staff are constantly fixing, painting etc
The cleaners are busy but because the place is well worn it can never feel pristine
We didn’t go all inclusive but ate in the restaurants a couple of times, food was good although there is no ambiance in the canteen style buffet - there are some amazing places to eat nearby though
Having so many pools is great. The main pool is super busy and loud but the adult only area is lovely and relaxing
Getting loungers and umbrellas at the main pool was tough unless you got up super early
We were travelling with our 5 year old who loved the slides and water park. She tried the kids club a couple times and enjoyed it too
The entertainment at night was alright - not amazing but was a safe place for kids to have fun. The mini disco was really loved
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Trevor
5 Aug 2023 - 12 Aug 2023
reviewed on hcom
4 out of 5 stars
We stayed at THB Tropical Island as a family of 4 for a week. We had booked a Premium Apt with pool view, but received 9ne with a Garden View, not a big issue. Rooms were a bit tired looking and could do with a bit of freshening up, however they were cleaned daily and met the families needs. Great grounds within the complex, plenty of pools but we mainly stayed around the main pool. You will always find a sunbed but will need to go down early to get and umbrella. Some of the songs around the pool wouldnt be family orientated, however if your enjoying yourself, you wouldnt be paying attention to the music. We did self catering but opted to pay on two morningsfor breakfast, €12 per adult, children free, had everything you need. Opt to get a back gate key, cuts 5mins off your time to the beach/town, which is a nice 10min stroll. Overall a good stay.
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Thomas
25 Feb 2023 - 4 Mar 2023
reviewed on hcom
4 out of 5 stars
Overall, this is a nice facility. We stayed on all-inclusive and the service was OK. The drinks are basic but there is a good selection of food. Nice choices for breakfast and many good dishes, but I did not particularly like the chicken and pork. Lovely desserts and very good pizza.
Our flat was comfortable enough with a nice balcony and a good hot shower with sufficient water pressure. The beds were nice and the curtains thick for a good blackout.
A few family members struggled with symphtoms suggesting food poisoning during our stay and other guests did as well but the management refused any connection with the buffet. Funnily, those who took precautions stayed healthy whereas the ones who ate a wider range of dishes got sick. I wanted the hotel to take responsibity for lost vacation time and told them that this could lead to a more favourable review, but their response was that this was "blackmailing". OK! So, a lot of vomiting going around the facility but nothing to do with the buffet then.
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Dwayne
Invalid Date - Invalid Date
reviewed on expedia
3 out of 5 stars
I like the child-friendliness of this hotel. The little one loved it which is the main purpose we went.
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steph
19 Oct 2022 - 27 Oct 2022
reviewed on expedia
4 out of 5 stars
This hotel is within walking distance of the beach and restaurants.
The hotel is great for families with the slides pool and entertainment.
The accommodation was clean.
The only negative was the food was not the best, so we ended eating out for lunch and dinner.
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David
29 Aug 2022 - 2 Sept 2022
reviewed on hcom
4 out of 5 stars
Nice hotel. Rooms are nice and spacious. Hotel was clean. Use of the fridge and cooking utensils good if not all inclusive. The extensive pools were great for the kids and the slides were great fun.