Hotel Fariones

I travel frequently for business, even over the past difficult 2 years. For me Hotel Fariones stands out amongst the nicest places I have stayed in. Prices have certainly risen since I was last there a year ago, but still represent good value in this beautiful hotel. It is one of the few hotels where they seem to have a knack for finding and training outstanding individuals not just in their management team, but throughout the departments. It reminded of the Mandarin Group! You know when you see the constantly visible General Manager, Inigo, cleaning tables, pouring coffee etc... etc... that there is a passion for hospitality led from the top. Inigo's exceptional team include guest relationship managers, who are always on hand to help guests no matter what. They sit away from the main reception area, which I think is a great idea. Harriet and Miriam are simply exceptional at their jobs. Lovely personalities balanced with just the right degree of professionalism. It can't be easy finding staff of this quality anywhere, let alone on tiny Lanzarote! I wish them both great success with their careers. I am sure that they will go far. The hotel is beautifully set by the sea and next to a very large beach. Whilst the bars and frontline of Puerto Carmen are on the doorstep, this is frankly an oasis. reflecting the doubtless very significant investment. I stayed in a junior suite, which in my opinion was a little oversold as I would have expected a junior suite to be larger.