Landmar Costa los Gigantes

Nice family break. Nice pools. Delicious variable food with lots of gluten free options, we all ate well. The soft play area needs a big revamp.

The hotel was amazing. Great facilities for the family including swimming pools, spa, buffets, pool snack/bar. We booked all inclusive option which had great options and food and beverages (including beers and wines). Inside the hotel, there are souvenir shop, mini market, slot machine games & billiards, theater and outdoor facilities (climbing, tennis, basketball, football, golf & volley court Entertainment Activities every day to entertain kids and adults. Also two a la carte restaurants (grill & italian) which are open day by day and need reservation. You can also book boat trips or other external activities and have some personalized photo shoot in support desks inside the hotel. Some things which can be improved are the shampoo & hand soap (no conditioner) which are of low quality and room cleanliness (floor). Our trip was amazing and we will visit the hotel again for sure!

Family friendly and heated pools. Plenty of sun beds for everyone and a warm friendly staff. There is plenty to do for the kids and housekeeping was excellent. I would recommend. The only thing I would say is to have hand sanitizer around the restaurants as all inclusive buffet we need to encourage people cleaning their hands more before eating.

The staff was always very friendly and polite. Hotel looks beautiful. Kids had lot's of entertainment but I wish kids klub lasted few more hours. The only minus - when checking out early there's no chance of getting any food (even though you're still entitled to get a meal)

We spent the last several days here. Family of four with kids 12yo and 10yo. Pools are great, activities at the one pool were engaging for all ages. Drinks and snacks easily accessible. Buffets we’re good but standard variety. Snack bar wasn’t great pizza, fries, burgers. Could do with some different options there. Room was nice and clean. We hung the do not disturb sign on our door each day but it was disregarded by the housekeeping. They still came in and made beds even though we put the sign out for them not to. Balcony is good for drying pool clothes and towels. Wish they communicated the activities for the evening better. If you want quiet after 9pm then don’t bother. There was loud music played in the evenings until midnight almost as well as fireworks. So if you have small children who are trying to sleep this could be an issue. Staff was friendly and helpful. Excursion desk was helpful in booking a boat tour and it was fun! Recommend if you want somewhere to stay that’s convenient. Beach is a hike down to and worse coming back up but a beautiful place to see.

Fantastic location, beautiful ocean views. Hotel have provided everything we could ask for-very friendly staff, great animation and attractions for children, delicious food, beautiful and clean rooms. We had amazing time and hope to be back one day:)

This was our second family stay here and we loved it (again). The quality and variety of the food was fantastic (lots of options for gluten free and vegetarian too). The hotel is lovely, In good condition and well cared for. Very clean. The swimming pools are great and the staff helpful. The only area of improvement I would suggest is to have a greater variety of entertainment in the evening and extend the hours of the kids club (currently 11am-1pm, and 3-4pm).

The worst costumer relations dealt by Patrica you could imagine. My son had fried tiny little fish for dinner and soon after he fell sick, he vomited the whole night continuously and when we took him to emergency medical centre we were told he got food poisoning as those little fish if stayed for long in room temperature before being cooked can contain a bacteria that kids tummy can’t handle. We lost the entire day of our holiday being trapped in our room to care for our child. When the customer relations was informed they kept insisting on showing them “evidence” that the food poisoning was caused by the fish. Since our arrival, every day we could see vomits here and there on the floor which suggests getting sick is not uncommon in this resort. On our last day, the taxi was booked for 3pm and I spoke with Patricia from the costumer relations to see if we could checkout at 3pm instead of the usual 12pm so the kids could use the pool and make up for the lost day, the answer was “NO, it won’t be free of charge because you don’t have an “evidence” to prove your child got food poisoning from the restaurant food”. If this had happened in any other hotel a professional customer relations would have given us some sort of compensation without even asking for one. Very careless and unprofessional attitude from Patricia who felt no sympathy about what happened to our child and all she cared about was seeing evidence from doctors that the fish caused the food poisoning.

I STRONGLY RECOMMEND THIS HOTEL, I got fascinated how easy and AFFORDABLE you can plan your daily excursions and activities right there into the hotel, you don’t need to go anywhere, there is a desk in the hotel lobby where you just reserve all the adventure you want. I met Ana Mendez there, SHE IS AN ADORABLE PERSON, and she will guide you through all the details, directions, availability, etc. She is very professional and will help reserving your activities, in my opinion I believe this is the best choice if you want to get the most of your stay, if you are looking for ADVENTURE, I RECOMMEND planning your excursions and activities with Ana. As a summary, the Hotel is AWESOME! It is the perfect choice for families with kids, quality of service, SUPER CLEAN rooms, and public areas, that will exceed anyone expectations BY FAR!

Honest review from a couple in their 30’s: we wanted to stay in a quiet place and just relax and read a book. We paid for a sea view but a school was front of our balcony, we didn’t manage to sleep in peace in the mornings, the kids were there and played outside all day. By the pool we couldn’t relax either cuz of the kids, they were loud and everywhere, don’t take me wrong it’s a paradise for families with kids but not a place to relax. Food section was not as good either and u could hear someone’s baby were crying nonstop. We rented a car and went away most days, we tried to get a refund and find another hotel but it was possible from hotel.com, adults only section was only beds for adults but the kids were on both pools… short said it was not relaxing. I recommend couples like us to book the delmar del playar ( sisters hotel) 5 min walk from this one, much more relaxing and it’s beautiful. Oh btw we stayed for two weeks and there was red flag on the beach every day!!!! We were not able to swim there and somebody got drowned there another day. Tbh a perfect hotel for families with kids to stay there and not leave the hotel. It’s very big and u will do 10k steps a day from ur room to the pool.