Hotel Best Jacaranda

Rooms are tired and dated. All inclusive does not include name brand alcoholic drinks or cocktails. Half of the machines in the childrens arcade were out of order. Table tennis equipment was faulty. A man using a hotel key card entered my room when only my 15 year old daughter was in the room claiming that he was meant to be staying in the room, yet he had no luggage, questioned my daughter about if she was staying alone in the room. When i reported it to reception and insisted on moving rooms it took them 3 hours to change my room. Even though i pointed out that the room next door was available. Hallways are very noisy, people drinking by the pool well after midnight were very noisy, no hotel staff monitoring the situation and asking them to move on as they arent supposed to be there drinking after the bar closes at 18:30. People from neighbouring rooms on their balconies shouting and playing music at 1:30 in the morning, I contacted reception to ask them to do something about it, the following morning a noise complaint notice addressed to my room was slipped under my door instead of the room creating the noise. 5 of our group of 12 got food posioning. The pharmacy I went to across the road told me that i was one of many people that had come in for sickness and diarrhea medication over the last 2 days. On site photographers take a lot of time with you, when you come to purchase photos they are ridiculously expensive. €57 for 7 photos on a usb stick.

Nice hotel, many rooms but well organised. Very friendly personnel. Variation in the food. Only remark: thin walls, as soon the child next door was awake, we were too.

Massive hotel with several pools. One was heated and most popular. Great facilities including gym and archade with games for kids. I had a very large room, looked more like an apartment (minus the kitchen). The only let down was the food. A bit hit and miss.

very satisfied with this hotel in general. the entertainers make my children happy, especially José, a big thank you! small negative point the food and having to pay for mineral water…

Pool area steps where children use needs a good clean. Toilets are not cleaned as much as they should be. English breakfast very disappointing. No English bacon or sausages. Food on an evening varied and extensive. Restaurant very busy. A good location and a reasonable price. At the end of the day you pay for what you get.

Hotel is in need of refurbishment. Staff are friendly however the food is not very inspiring, not very warm and choice limited. Plenty of sunbeds and pools to choose from. Very family orientated.