PortBlue Club Pollentia Resort

The hotel was very large with lots of activities for families. Small, but nice rooms. The sofa in the room was quite hard. Beds were very good. Good bathroom. Nice pool and jacuzzi area. Breakfast was delicious

some very rude staff, some ignored us some just indifferent, treated as children not guests - being all inclusive no incentive for staff to be nice -ie no tipping mechanism so service reflects that they -it was busy and they were working ...but the vibe was they were annoyed to see you not happy to see you. would not revisit - better options for the money. lights out at 11pm when bars closed at midnight ... really did not want you to be there a second longer than they had to be...

Facilities and staff were lovely, the hotel backs onto the nature reserve which is wonderful and scenic. The front of the hotel faces the ocean across a busy road with rocky access to the water. Lots of kite surfing takes place along this stretch. We we’re thankful to have a hire car as the nearest beach is a couple of miles away. The food and service at the pool side bar and grill was very very good, there was a great selection of drinks available on the all inclusive as well as ice creams for the kids and desserts.

We stayed at this hotel with our two children (5 and 4) in April and enjoyed an excellent holiday. The hotel is located on the main road between Pollenca and Alcudia and although it is not possible to walk to either there is a frequent bus in both directions from the front of the hotel and the taxis are easily found and inexpensive. We didnt regret the location. The hotel itself is well equiped with several pools and good dining and drinking options. We found the food options very good and there was lots of choice for all the family. We stayed all inclusive and enjoyed some drinks in the evening; the all inclusive drinks are main brands, if that is your wish, or there are local options which were also very good. We were very happy with what was on offer. There is a large pool in the centre of the hotel, albeit it is not heated which was an issue in April! There is also a smaller heated pool where our kids spent most of their time. Our room was well equipped and maintained, albeit it was only just big enough for the four of us. All rooms seemed to have a terrace (as we had) or a balcony - very welcome. The staff were friendly and accommodating. We were especially impressed by the animation team who were friendly and enthusiastic. The evening entertainment was fairly limited in April but we certainly enjoyed it as did our kids. Our children went into the kids club and they really enjoyed it. Serena in particular was ace. We will be returning!

This is a family resort, and it has pros and cons. The best parts are the amazing spa overlooking the bay, and the proximity to water sports on that same bay. The pools are also nice. The cons are the crazy loud dish banging that accompanies every meal, destroying all ambiance, and the environment - mosquitos, stagnant water, pervasive duck aroma. The food variety is good, but the food itself is not up to par. Service is good, staff is helpful. It’s a lovely place in many ways!

The perfect place we could have stayed in with our two kids aged 5&8 to make our first family holiday memories. All of the staff were friendly and helpful; absolutely no complaints there. The main pool was beautiful and the spa pool beside it was so lovely and warm. The buffet breakfast was delicious and the themed evening dinner buffets were great too. Only minor downsides were the queuing system for popular things to eat - perhaps the buffet could be reconfigured a little bit. Also, probably with all destinations, you have to wake up early to reserve a sun bed by placing a towel on the spots you want; they are all gone by 9am but they start becoming free again at around 5pm when it is still hot and sunny. It’s a short drive to Pollentia or Alcudia - we hired a car but noticed there were frequent buses from the front of the hotel so a car isn’t a necessity. We would stay here again in a heartbeat!

I love this hotel - the staff are amazingly helpful and friendly. The pool is great and food and drink options are enough to please thd whole of my family, which is no mean feat! Highly recommended

Our kids were in absolute heaven with the “mini disco” dance every night and amazing performances. Rooms were comfortable and the pool was great. We enjoyed easy access to PortoPollenca and Alcudia. But kids could have spent the whole time on the property! Great gym and spa. Kids camp etc! They have it all.

We liked everything! The properly is clean and beautiful. The staff is polite, friendly, and ready to answer any questions. The food was delicious and huge variety. Great for families with kids. The only thing, there is no beach in walking distance, but the pool is huge and clean.

Nice hotel but overpriced for value and under staffed. - Pros - low rise buildings are so much nicer than a towering hotel. The main pool is really great, deep but also shallow areas for the kids. Warmer pool next to the main pool with spa jets. Nice to have the combo of family area and adults only. The interconnecting rooms were a big plus although we were not allocated this on arrival despite 2 requests in writing well in advance. After some juggling rooms were changed for us to accommodate which was helpful as it was one of the reasons we booked. - Cons - The evening entertainment is impossible to escape as it is so loud throughout the resort. The buffet is average, breakfast is nice but the dinners are basic apart from the carvery which is generally nice (pork etc). The pool side food is very poor. The service was also extremely poor throughout the stay and I think this is probably a result of being understaffed. Not very friendly and huge waits to be served drinks during meals and also table service at lunch time by the pool. We actually had meals when we were not even served a drink. Entertainment staff are okay but we’ve experienced far better in other places in Spain. Location is not ideal. It’s next to a nature reserve but not close to a beach. There is a tiny strip of beach to launch kite surfing from but it’s covered in weed and not suitable for swimming. Buses run every 20-30mins but sometimes they drive straight past the hotel.